1.I have read and understand.

Please note that this survey pertains only to Willowbridge Shopping Centre (including Woolworths, PNP, Checkers Outdoor, and other stores).

It does not include Willowbridge Village (including Checkers, Food Lovers, Builders, etc.). These are two separate shopping centres.

Yes

No

2.What is your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

3.Where do you live? Example Welgemoed.

4.What is your gender?

Male

Female

Prefer not to say

5.Are you employed?

Yes

No

Home Executive

Pensioner

6.Do you have children?

Yes

No

7.Do you currently shop at Willowbridge Shopping Centre?

Yes

No

8.How old are your children?

0 - 3 (Toddlers)

4 - 5 (Pre-schoolers)

6 - 8

9 - 12 (Tweens)

13 - 17 (Teens)

18 +

9.How often do you shop at Willowbridge Shopping Centre?

Monthly

Weekly

More than once a month

More than once a week

Daily

10.What is the purpose of your visit to Willowbridge Shopping Centre? You may select more than one.

Convenience shopping

Dining out

Slow Market

Hair, health and beauty

Fashion

Home & decor

Services (shoe repair|laundry|car wash|printing)

Other (please specify)

11.Why do you prefer Willowbridge Shopping Centre? You may select more than one.

Open-air shopping

Location

Secure parking

Restaurant options

Retail mix

The convenience of anchor tenants (PNP | Woolworths | Dis-Chem)

Trading hours

Jungle gyms

Live music on weekends

Events

Cleanliness of the restrooms

12.Which marketing activities would you like to see at Willowbridge Shopping Centre? You may select more than one.

Large scale events such as The Health & Fitness Expo

Rewards and benefits for regular customers

Gift with purchase campaigns (spend to receive a gift)

Events for kids

Black Friday sales

Retailer product launches (i.e beauty products | new season fashion | new menu launches)

Charity events (i.e doggie runs | animal rescue days)

Giveaways

Other (please specify)

13.Which of our events or campaigns would you like to see again in 2026?

Kids in the Kitchen events (i.e Bento Cakes | Donut Drip Studio)

Health & Fitness Expo

Virtual Easter Egg Hunt

Easter Scramble Easter Egg Hunt

Build your own Gingerbread House

The Party Shed

Mom & Me Illustrations

Sweet Scoop Slime & Candy Floss Bar

Other (please specify)

14.Which is your preferred Radio Station?

KFM

Smile FM

Heart FM

Bok Radio

Radio Tygerberg

5FM

Other (please specify)

15.Which is your preferred platform to receive marketing communication?

Facebook

Instagram

Tik Tok

Electronic Newsletter

SMS Message

Radio

Newspaper

Streetpole Ads

Billboards

16.Which other Shopping Malls do you frequent? You may select more than one.

Tygervalley Shopping Centre

Cape Gate Shopping Centre

Canal Walk Shopping Centre

Somerset Mall

Village Square

Clara Anna Square

Cavendish Square

V&A Waterfront

Majik Forest Shopping Centre

Glengarry Shopping Centre

Willowbridge Village (Checkers & Food Lovers)

Groot Phesantekraal View

17.Which other stores that are not currently at Willowbridge Shopping Centre would you visit if they were at Willowbridge?

18.What could we do to improve your shopping experience?

19.What are the top 3 stores you visit most frequently at Willowbridge Shopping Centre?

20.Using a scale from 1 -5 where 5 is very satisfied, how would you rate your overall satisfaction with the following aspects of Willowbridge Shopping Centre?

Not satisfied

Could improve

Satisfied

Cleanliness of the restrooms

Not satisfied

Could improve

Satisfied

Cleanliness of the centre

Not satisfied

Could improve

Satisfied

Variety of stores

Not satisfied

Could improve

Satisfied

Availability of parking

Not satisfied

Could improve

Satisfied

Variety of restaurants

Not satisfied

Could improve

Satisfied

Safety and security of the centre

Not satisfied

Could improve

Satisfied

Parking

Not satisfied

Could improve

Satisfied

21.Did you know Willowbridge Shopping Centre offers the following?

Yes

No

Centre remains fully operational during Load Shedding

Yes

No

The centre is dog friendly

Yes

No

We offer Electrical Vehicle Charging Stations

Yes

No

We offer VIP Parking Cards

Yes

No

We offer Pensioners 5 hours of complimentary parking

Yes

No

We have a running club every Saturday morning

Yes

No

We offer admyt ticketless parking

Yes

No

We have five Jungle Gyms in-centre

Yes

No

22.What can Woolworths do to improve their offering?

23.What can PNP do to improve their offering?

24.What is your favourite supermarket chain?

Woolworths

PNP

Spar

Checkers

25.I make use of on-line shopping for the following. You may select more than one.

Groceries

Clothing

Cosmetics and body care

Fast food

Furniture and decor

Health and wellness

Computers and electronics

Pet care

26.Please select the statement that describes you best.

I prefer to shop on-line. I do most of my shopping on-line.

I still prefer a shopping experience. It is a place for friends and families to meet, eat and relax. It also offers convenience of instant access to products and an opportunity to view and touch products before purchasing.

27.Please insert your details to enter the giveaway.

Name

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number