Thank you for visiting our website and choosing to complete the survey.

* 1. Which service did you use?

* 2. Was the service provided to you in-person or online

* 3. How professional is our company?

* 4. How convenient is our company to use?

* 5. Was the length of the counseling sessions sufficient?

* 6. Was the information given to you relevant to your expectation?

* 7. Did you receive a budget relevant to your income vs. expenses

* 8. Did you receive a work plan (next steps plan) that you understand and agree with?

* 9. Do you understand the next steps for resolving your situation?

* 10. How well did the service provided meet your needs and/or objectives?

* 11. Did you receive a referral to other JCVision services?

* 12. Did you receive a referral to another non-profit community service provider

* 13. How well was the counseling professional prepared

* 14. Was the counseling professional helpful, courteous, and answered all your questions?

* 15. How satisfied were you with the counseling professional and the service provided to you?

* 16. Overall, how responsive have we been to identify tools to resolve your financial situation?

* 17. Overall, how satisfied are you with the services provided by JCVision and Associates, Inc.?

* 18. How likely are you to recommend JCVision's services to others?

* 19. How did you hear about JCVision and Associates, Inc. and its services?

* 20. What changes would most improve JCVision's services?

* 21. Optional: If you would like to be contacted to discuss your responses, please share with us your name, email address or other contact information. Your contact information is strictly confidential and will not be shared with any 3rd party without your permission.

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