Marple Library Survey 2017

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* 1. How often do you use library services (visit library, attend programs, use online services, etc.)

At least once a week

At least once a month

At least once a year

Rarely/Never use

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* 2. Please select all services or programs that you or your family currently use at the library:

Borrow Books (print)

Borrow CDs/DVDs

Borrow Online Books

Borrow Online Videos/Music

Borrow Museum Passes

Borrow tech items (Roku, Portable WiFi, Kindles, IPads, etc.)

Read Newspapers/Magazines

Attend Children's Programs

Attend Adult Programs

Attend Teen Programs

Use Library Computers

Use Library as a work/study space

Bring children/play with toys

Other Library Services (please specify)

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* 3. What do you value most about the library?

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* 4. Are there specific subjects that the library should have programs/resources about that are currently lacking?
(e.g. stock market, wellness, coding, etc.)

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* 5. How could the library or its services be improved?

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* 6. How do you typically find out about library programs/services? Check all that apply.

Library web site

Social media (Facebook or Twitter)

Library email newsletter

Signs or flyers in the library

Word of mouth

Library staff

Other (please specify)

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* 7. How important is each of the following library services to you?

	Very Important	Important	Somewhat Important	Not Important	Don’t know/Not Applicable
Print materials (books, DVDs, music, etc.)	Print materials (books, DVDs, music, etc.) Very Important	Print materials (books, DVDs, music, etc.) Important	Print materials (books, DVDs, music, etc.) Somewhat Important	Print materials (books, DVDs, music, etc.) Not Important	Print materials (books, DVDs, music, etc.) Don’t know/Not Applicable
Computers and printers in the library	Computers and printers in the library Very Important	Computers and printers in the library Important	Computers and printers in the library Somewhat Important	Computers and printers in the library Not Important	Computers and printers in the library Don’t know/Not Applicable
Reference (research assistance from librarians)	Reference (research assistance from librarians) Very Important	Reference (research assistance from librarians) Important	Reference (research assistance from librarians) Somewhat Important	Reference (research assistance from librarians) Not Important	Reference (research assistance from librarians) Don’t know/Not Applicable
Adult Programs/Classes	Adult Programs/Classes Very Important	Adult Programs/Classes Important	Adult Programs/Classes Somewhat Important	Adult Programs/Classes Not Important	Adult Programs/Classes Don’t know/Not Applicable
Children's Programs/Classes	Children's Programs/Classes Very Important	Children's Programs/Classes Important	Children's Programs/Classes Somewhat Important	Children's Programs/Classes Not Important	Children's Programs/Classes Don’t know/Not Applicable
Teen Programs/Classes	Teen Programs/Classes Very Important	Teen Programs/Classes Important	Teen Programs/Classes Somewhat Important	Teen Programs/Classes Not Important	Teen Programs/Classes Don’t know/Not Applicable
Online resources (Hoopla/Online Books/Movies/Music)	Online resources (Hoopla/Online Books/Movies/Music) Very Important	Online resources (Hoopla/Online Books/Movies/Music) Important	Online resources (Hoopla/Online Books/Movies/Music) Somewhat Important	Online resources (Hoopla/Online Books/Movies/Music) Not Important	Online resources (Hoopla/Online Books/Movies/Music) Don’t know/Not Applicable
Using the library as a work space/study area	Using the library as a work space/study area Very Important	Using the library as a work space/study area Important	Using the library as a work space/study area Somewhat Important	Using the library as a work space/study area Not Important	Using the library as a work space/study area Don’t know/Not Applicable
Museum passes	Museum passes Very Important	Museum passes Important	Museum passes Somewhat Important	Museum passes Not Important	Museum passes Don’t know/Not Applicable
Tech items (Roku, WiFi Router, Kindles, iPads, etc.)	Tech items (Roku, WiFi Router, Kindles, iPads, etc.) Very Important	Tech items (Roku, WiFi Router, Kindles, iPads, etc.) Important	Tech items (Roku, WiFi Router, Kindles, iPads, etc.) Somewhat Important	Tech items (Roku, WiFi Router, Kindles, iPads, etc.) Not Important	Tech items (Roku, WiFi Router, Kindles, iPads, etc.) Don’t know/Not Applicable
WiFi	WiFi Very Important	WiFi Important	WiFi Somewhat Important	WiFi Not Important	WiFi Don’t know/Not Applicable
Get technical help with electronic devices	Get technical help with electronic devices Very Important	Get technical help with electronic devices Important	Get technical help with electronic devices Somewhat Important	Get technical help with electronic devices Not Important	Get technical help with electronic devices Don’t know/Not Applicable

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* 8. How would you rate each of the following library services?

	Excellent	Good	Fair	Poor	Don’t know/Not applicable
Programs and Classes	Programs and Classes Excellent	Programs and Classes Good	Programs and Classes Fair	Programs and Classes Poor	Programs and Classes Don’t know/Not applicable
Collection (books, DVDs, music, newspapers, etc.)	Collection (books, DVDs, music, newspapers, etc.) Excellent	Collection (books, DVDs, music, newspapers, etc.) Good	Collection (books, DVDs, music, newspapers, etc.) Fair	Collection (books, DVDs, music, newspapers, etc.) Poor	Collection (books, DVDs, music, newspapers, etc.) Don’t know/Not applicable
Online Collection (books, DVDs, music, newspapers, etc.)	Online Collection (books, DVDs, music, newspapers, etc.) Excellent	Online Collection (books, DVDs, music, newspapers, etc.) Good	Online Collection (books, DVDs, music, newspapers, etc.) Fair	Online Collection (books, DVDs, music, newspapers, etc.) Poor	Online Collection (books, DVDs, music, newspapers, etc.) Don’t know/Not applicable
Customer Service	Customer Service Excellent	Customer Service Good	Customer Service Fair	Customer Service Poor	Customer Service Don’t know/Not applicable
Hours of Operation	Hours of Operation Excellent	Hours of Operation Good	Hours of Operation Fair	Hours of Operation Poor	Hours of Operation Don’t know/Not applicable
Facilities	Facilities Excellent	Facilities Good	Facilities Fair	Facilities Poor	Facilities Don’t know/Not applicable
Library Web Site	Library Web Site Excellent	Library Web Site Good	Library Web Site Fair	Library Web Site Poor	Library Web Site Don’t know/Not applicable
Technology Resources (Computers, Printers, WiFi, Kindles, iPads, etc.)	Technology Resources (Computers, Printers, WiFi, Kindles, iPads, etc.) Excellent	Technology Resources (Computers, Printers, WiFi, Kindles, iPads, etc.) Good	Technology Resources (Computers, Printers, WiFi, Kindles, iPads, etc.) Fair	Technology Resources (Computers, Printers, WiFi, Kindles, iPads, etc.) Poor	Technology Resources (Computers, Printers, WiFi, Kindles, iPads, etc.) Don’t know/Not applicable

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* 9. Do you have any other comments?

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* 10. What is your age?

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

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* 11. Are you a resident of Marple Township

Yes

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* 12. Please provide your email address if you wish to be entered into our drawing.

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* 13. Library E-Newsletter

Please subscribe my email address to the library's mailing list

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* 1. How often do you use library services (visit library, attend programs, use online services, etc.)

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* 2. Please select all services or programs that you or your family currently use at the library:

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* 3. What do you value most about the library?

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* 4. Are there specific subjects that the library should have programs/resources about that are currently lacking? (e.g. stock market, wellness, coding, etc.)

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* 5. How could the library or its services be improved?

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* 6. How do you typically find out about library programs/services? Check all that apply.

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* 7. How important is each of the following library services to you?

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* 8. How would you rate each of the following library services?

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* 9. Do you have any other comments?

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* 10. What is your age?

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* 11. Are you a resident of Marple Township

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* 12. Please provide your email address if you wish to be entered into our drawing.

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* 13. Library E-Newsletter

* 4. Are there specific subjects that the library should have programs/resources about that are currently lacking?
(e.g. stock market, wellness, coding, etc.)