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* 1. How satisfied are you with your purchase experience overall with Patriot Auto Group?

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* 2. How likely are you to recommend Patriot Auto Group to friends and family?

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* 3. Thinking about the dealership facility, as it relates to appearance, cleanliness, organization, and/or amenities. . .


How satisfied are you with the facility overall?

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* 4. Now, thinking of the sales consultant you worked with during your purchase experience, please rate the following:


How satisfied are you with your sales consultant’s ability to understand your needs?

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* 5. How satisfied are you with your sales consultant overall?

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* 6. Based on your overall purchase experience, how satisfied are you with Patriot Auto Group’s ability to value your time?

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* 7. How would you rate your experience completing paperwork with the dealership you purchased from?

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* 8. How satisfied are you with your dealership providing a clear explanation of the features on your vehicle?

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* 9. Please describe the condition of your vehicle at delivery. (Select all that apply)

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* 10. Overall, how satisfied are you with the vehicle delivery process?

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* 11. Did someone from the dealership contact you after taking delivery of your vehicle to ensure that everything met your expectations?

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* 12. Do you have any additional comments or final thoughts you would like to share about your purchase experience with ?

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* 13. Did anyone at Patriot Auto Group show you, talk to you about, or mention this survey?

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* 14. Please indicate your gender:

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* 15. Please enter your 4-digit birth year:

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* 16. Please enter your first and last name

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* 17. Please enter a valid email address.

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* 18. Please enter your sales person's first and last name.

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