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Satisfaction Survey

1.With which New Horizons site do you interact? If both, you may check both.
2.Select the answer that best describes your affiliation with New Horizons.
3.Please rate your agreement with this statement: New Horizons is achieving its mission. (Our mission: We offer hope, kindness, and respect while providing best-practice intervention to support overall wellness in those who live with behavioral health disorders.)
4.Please rate your agreement with this statement: New Horizons' staff interact with me in a professional manner, e.g., return my calls/emails promptly; are prepared for appointments; inform me of their role and how they can help.
5.Please rate your agreement with this statement: New Horizons' staff treat their consumers with respect and dignity.
6.Please rate your agreement with this statement: New Horizons' staff promote consumer independence.
7.6. Please rate your agreement with this statement: New Horizons utilizes a variety of technology resources to effectively provide services, file claims, enhance services, offer a variety of service provision options (i.e. telehealth by phone and video), etc.
8.Getting into case management services (excluding residential placement) at New horizons…
9.Overall, how satisfied are you with New Horizons services?
10.Have you experienced or are aware of consumers experiencing any accessibility barriers (i.e. language, physical, etc.) related to New Horizons’ services?  If so, please describe:
11.If there is anything you would like to comment on, please do so.  If you are dissatisfied in any way, we would like to know so we can address your concern.
12.If you would like to be contacted about your survey, please provide your contact information below: