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* 1. With which New Horizons site do you interact? If both, you may check both.

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* 2. Select the answer that best describes your affiliation with New Horizons.

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* 3. Please rate your agreement with this statement: New Horizons is achieving its mission. (Our mission: We offer hope, kindness, and respect while providing best-practice intervention to support overall wellness in those who live with behavioral health disorders.)

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* 4. Please rate your agreement with this statement: New Horizons' staff interact with me in a professional manner, e.g., return my calls/emails promptly; are prepared for appointments; inform me of their role and how they can help.

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* 5. Please rate your agreement with this statement: New Horizons' staff treat their consumers with respect and dignity.

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* 6. Please rate your agreement with this statement: New Horizons' staff promote consumer independence.

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* 7. 6. Please rate your agreement with this statement: New Horizons utilizes a variety of technology resources to effectively provide services, file claims, enhance services, offer a variety of service provision options (i.e. telehealth by phone and video), etc.

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* 8. Getting in to services at New Horizons...

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* 9. Overall, how satisfied are you with New Horizons services?

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* 10. Have you experienced or are aware of consumers experiencing any accessibility barriers (i.e. language, physical, etc.) related to New Horizons’ services?  If so, please describe:

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* 11. If there is anything you would like to comment on, please do so.  If you are dissatisfied in any way, we would like to know so we can address your concern.

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* 12. If you would like to be contacted about your survey, please provide your contact information below:

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