Customer Satisfaction Survey Template

Question Title

* 1. Customer Name

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 3. Which of the following words would you use to describe our services? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

Question Title

* 4. How would you rate the overall quality for the price of the service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 5. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 6. How likely are you to use our service again in the future?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 7. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Customer Satisfaction Survey Template

Question Title

* 1. Customer Name

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Question Title

* 3. Which of the following words would you use to describe our services? Select all that apply.

Question Title

* 4. How would you rate the overall quality for the price of the service?

Question Title

* 5. How responsive have we been to your questions or concerns about our services?

Question Title

* 6. How likely are you to use our service again in the future?

Question Title

* 7. How likely is it that you would recommend this company to a friend or colleague?

Question Title

* 8. Do you have any other comments or concerns?