Dear Friend of Horse Racing:

The Oregon Racing Commission would like to know how we can improve our services to all sectors of the racing community.  Please take a few minutes to let us know how we are doing by answering this brief survey.  Space is provided at the end for additional comments.

Thank you for helping us help horse racing in Oregon.

Please select the one that best represents you.

I am:

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* 1. Please select the one that best represents you.

I am:

Timeliness

How do you rate the timeliness of services provided?

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* 2. Timeliness

How do you rate the timeliness of services provided?

Accuracy

How do you rate the ORC's ability to provide services correctly the first time?

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* 3. Accuracy

How do you rate the ORC's ability to provide services correctly the first time?

Helpfulness

How do you rate the helpfulness of the ORC employees?

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* 4. Helpfulness

How do you rate the helpfulness of the ORC employees?

Expertise

How do you rate the knowledge and expertise of ORC employees?

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* 5. Expertise

How do you rate the knowledge and expertise of ORC employees?

Availability of Information

How do you rate availability of information at ORC?

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* 6. Availability of Information

How do you rate availability of information at ORC?

Overall Service

How do you rate the overall quality of service provided by the ORC?

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* 7. Overall Service

How do you rate the overall quality of service provided by the ORC?

How does the service you received at ORC compare to that provided by other states?

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* 8. How does the service you received at ORC compare to that provided by other states?

Do you have additional comments or recommendations for ways we can improve our services? 

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* 9. Do you have additional comments or recommendations for ways we can improve our services? 

Optional

Name and e-mail address

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* 10. Optional

Name and e-mail address

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