1. Design and Objectives

This workshop was designed to help you increase effectiveness in communicating with others. It offered a step-by-step method in preparing for difficult conversations.

Objectives were to:
A. Understand the barriers in communicating effectively, and why difficult conversations are so hard.
B. Be introduced to the D.E.A.R.M.A.N. approach to effective communication.
C. Learn about a helpful communication tool, the "feedback sandwich".

Question Title

* 1. Please verify your participation in the EFFECTIVE COMMUNICATION webinar by completing the questions below: