Skip to content
WSILL Lending - Manage and respond requests
What day did you attend or view this course?
(Select approximate date if you can’t remember the exact date).
Date
Date
January
February
March
April
May
June
July
August
September
October
November
December
1900
1901
1902
1903
1904
1905
1906
1907
1908
1909
1910
1911
1912
1913
1914
1915
1916
Su
Sunday
Mo
Monday
Tu
Tuesday
We
Wednesday
Th
Thursday
Fr
Friday
Sa
Saturday
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Please rate your level of confidence (before and after the course) in doing each task listed below, using this scale:
1 – I have no confidence I can do this.
2 – I have a low level of confidence to do this.
3 – I am confident I can do it with assistance and/or more practice.
4 – I am confident I can do it on my own.
5 - I am confident I can do it and help others to do it as well.
Before the course
After the course
Respond Yes, No, Conditional to ILL requests
1
2
3
4
5
1
2
3
4
5
Respond Yes or No using batch processing
1
2
3
4
5
1
2
3
4
5
Respond to accepted conditional
1
2
3
4
5
1
2
3
4
5
Respond to requested renewals
1
2
3
4
5
1
2
3
4
5
Solve issues (Not received, damaged, lost, overdue, shipped wrong item)
1
2
3
4
5
1
2
3
4
5
Create and manage Off-System ILL requests
1
2
3
4
5
1
2
3
4
5
Generate and analyze statistics reports for Lenders
1
2
3
4
5
1
2
3
4
5
What did you learn from this course that you will use in your daily work?
What aspects of the course did you find most valuable?
What improvements would you suggest for future sessions of this course?
Is there anything else you would like to share about this course?
