2019 Imagine Excellence Award Entry Form
(1) Best-in-Class Omnichannel Experience

Best-in-Class Omnichannel Experience

This award is for the merchant delivering superior customer experience by leveraging online and physical stores, multiple warehouses, drop shippers, partners and/or vendors to enable their customers to buy anywhere and fulfill anywhere.

Instructions: You must complete all sections marked with an asterisk(*). Skipping questions may result in a disqualified entry.

Please complete your entry and submit before FEB 15 2019, 9 pm PST / midnight EST.

We will publish a case study about every finalist on the Success Stories section of Magento.com, before the winners are announced at Imagine 2019. (Check out our other stories!)

Finalists will be announced on the first week of April, 2019

To complete this form, you will need:

5x 'Lifestyle' Brand Images

3x Success Stats

1x Brand Logo (File type: Vector)

If you have any questions, just ask: magimgaw@adobe.com.

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* 1. Brand name

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* 2. Web address(es) of store(s)

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* 3. Upload brand logo (Vector)

DOCX, DOC, JPEG, GIF, JPG, PDF, PNG file types only.

Choose File

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* 4. Key Partner(s) Name(s)

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* 5. What Magento Products are you using?

Magento 1 Open Source

Magento 2 Open Source

Magento Commerce 1

Magento Commerce 2

Magento Commerce (Cloud)

Magento Commerce (full suite)

Magento Business Intelligence

Magento Order Management

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* 6. What version of Magento are you using?

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* 7. Why did the brand choose Magento? (100 words)

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* 8. What platform was the company using before, if any?

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* 9. Tell us what the store needed (200 words)
What were the company's pain points? What was their previous platform lacking? What were their ambitions or KPIs? Better conversion? International expansion? 

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* 10. What was the implementation timeline for this project? When did you launch?

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* 11. Please provide an overview of your omnichannel fulfillment strategy including buy-online-pickup-in-store or ship-to-store options and discuss your approach to inventory optimization. (200 words)

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* 12. Please detail all the inventory locations you have and share inventory utilization metrics.

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* 13. Please provide metrics indicating improvement in customer experience, inventory management and/or fulfillment efficiency.

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* 14. Please provide attachment sales in store?

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* 15. How are you optimizing the value of your inventory?

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* 16. What margin improvements are you seeing from inventory optimization?

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* 17. How many sales have you saved by avoiding out of stock?

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* 18. How are you minimizing returns & exchanges?

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* 19. What extensions did you use in your implementation? How did they help you meet your goals / create desired experiences? (100 words)

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* 20. What business systems (ERP, CRM, PIM, CMS, etc.) did you integrate with? How does Magento work with these systems?

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* 21. How did Magento help you achieve your goals? (200 words)
How did the Magento ecosystem play a part?  What customizations did you use? Any cool features you want to tell us about? How did your partner help you realize your vision?

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* 22. What were the results? (200 words)  
How did the customer experience change? How did your business operations improve? What quantifiable results did you achieve? What other results did you see?  

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* 23. SUCCESS STATS.
(For this award, we are looking for metrics indicating improvement in customer experience, inventory management and/or fulfillment efficiency.)

STAT 1

STAT 2

STAT 3

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* 24. Your name and job title

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* 25. Your email address

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* 26. Who at the brand needs to sign off/ approve this customer story? Include email address.

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* 27. Quote from customer/ brand about Magento

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