* 1. How are we doing? Please note the type of services PIXIS performs for you:

* 2. Why did you choose PIXIS Labs? Please check all that apply.

* 3. Please rate the PIXIS Customer Service Department.

  Needs Improvement Poor Average Good Excellent
Promptness in returning telephone calls or emails?
Knowledge & expertise in answering technical questions or concerns?
Friendliness, reliability, and responsiveness of our field technicians?
Readability of the reporting format?
Invoice Reliability?

* 4. Please rate the PIXIS Analytical Expertise and Reliability.

  Needs Improvement Poor Average Good Excellent
How confident are you of the reliability of reported results?
How would you rate analytical turn-around-time?
How well does our QA report section satisfy your need for data validation?

* 5. What services would you like PIXIS to add?

* 6. What aspects of our testing do you think PIXIS does well?

* 7. Do you have any suggestions for areas PIXIS could improve?

* 8. Would you like to provide your contact information?

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