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WRTA Service Area: Residential Survey-2021


This survey is being conducted by the Youngstown/Warren Regional Chamber (YWRC) and the Western Reserve Transit Authority (WRTA) to explore the need for, or interest in, public transportation services throughout Trumbull and Mahoning counties.

Your cooperation and assistance in completing this survey is appreciated and will help us in planning for routes and to effectively utilize our resources. Be assured that any information you provide will remain confidential and not be shared or sold. All data will be reported in aggregate, and individual responses will not be identified.

If you have any questions, please contact Dean Harris at 330-744-8431 ext. 109 or dharris@wrtaonline.com, or Sarah Boyarko at the Regional Chamber at 330-744-2131 ext. 1108 or sarah@regionalchamber.com.  A fillable .pdf of the survey is available here.

Please return the survey by mail or email by September 30, 2021 to: Sarah Boyarko, Youngstown/Warren Regional Chamber, 100 East Federal Street, Suite 500, Youngstown, OH 44503 or sarah@regionalchamber.com.
1.What county do you live in?(Required.)
2.What city, township or village do you live in?(Required.)
3.What is your typical mode of transportation to travel to work, appointments, shopping, social activities, etc.? Check all that apply:
4.In the past 12 months, have you used public or private transportation services such as fixed route/scheduled bus services; shared-ride van or bus services; and/or advanced reservation services, including services such as taxies, Uber or Lyft?
5.If yes in #4, please check all that apply:
6.What places do you not travel to because of lack of transportation? Check all that apply.
7.Please indicate if you belong to one or more of the following groups:
8.Please consider the following statements on availability and your usage of transportation services. Please check all that apply:
9.What changes to transportation services options would make using those services more appealing to you? Check all that apply.
10.When do you most often need transportation services?
11.Please indicate how often you would ride transportation services if they were available. Check all that apply:
12.Please identify up to five locations that you would like service to and from. Please be specific by providing the names/addresses of locations.
13.Please indicate destinations outside of Mahoning and Trumbull Counties that you are interested in where you would use transportation services. Please be specific and list up to five destinations.
14.What is your total annual household income?
15.What is your race?
16.What language is most often spoken in your home?
17.Do you have a disability which requires you to use a cane, walker, wheelchair and/or other device to help you get around?
18.Please list any suggestions to improve transportation services.
Thank you for your time in completing this survey.  Your input is valuable in helping us to develop strategies and improvements to services for both residents and businesses in the Youngstown-Warren region.

If you have any questions, please contact Sarah Boyarko at 330-744-2131 ext. 1108 or sarah@regionalchamber.com.
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