1. I like the services that I receive.
1. I like the services that I receive. Strongly Agree
1. I like the services that I receive. Agree
1. I like the services that I receive. Undecided
1. I like the services that I receive. Disagree
1. I like the services that I receive. Strongly Disagree
1. I like the services that I receive. N/A
2. I had the information I needed to make choices about services I receive.
2. I had the information I needed to make choices about services I receive. Strongly Agree
2. I had the information I needed to make choices about services I receive. Agree
2. I had the information I needed to make choices about services I receive. Undecided
2. I had the information I needed to make choices about services I receive. Disagree
2. I had the information I needed to make choices about services I receive. Strongly Disagree
2. I had the information I needed to make choices about services I receive. N/A
3. I had the information I needed to make choices about my goals.
3. I had the information I needed to make choices about my goals. Strongly Agree
3. I had the information I needed to make choices about my goals. Agree
3. I had the information I needed to make choices about my goals. Undecided
3. I had the information I needed to make choices about my goals. Disagree
3. I had the information I needed to make choices about my goals. Strongly Disagree
3. I had the information I needed to make choices about my goals. N/A
4. The staff stuck with me no matter what.
4. The staff stuck with me no matter what. Strongly Agree
4. The staff stuck with me no matter what. Agree
4. The staff stuck with me no matter what. Undecided
4. The staff stuck with me no matter what. Disagree
4. The staff stuck with me no matter what. Strongly Disagree
4. The staff stuck with me no matter what. N/A
5. I could talk to a staff person when I needed to.
5. I could talk to a staff person when I needed to. Strongly Agree
5. I could talk to a staff person when I needed to. Agree
5. I could talk to a staff person when I needed to. Undecided
5. I could talk to a staff person when I needed to. Disagree
5. I could talk to a staff person when I needed to. Strongly Disagree
5. I could talk to a staff person when I needed to. N/A
6. Staff encouraged me to participate in activities.
6. Staff encouraged me to participate in activities. Strongly Agree
6. Staff encouraged me to participate in activities. Agree
6. Staff encouraged me to participate in activities. Undecided
6. Staff encouraged me to participate in activities. Disagree
6. Staff encouraged me to participate in activities. Strongly Disagree
6. Staff encouraged me to participate in activities. N/A
7. The services were the ones I needed.
7. The services were the ones I needed. Strongly Agree
7. The services were the ones I needed. Agree
7. The services were the ones I needed. Undecided
7. The services were the ones I needed. Disagree
7. The services were the ones I needed. Strongly Disagree
7. The services were the ones I needed. N/A
8. The location of services was convenient (i.e., parking, distance, public transportation).
8. The location of services was convenient (i.e., parking, distance, public transportation). Strongly Agree
8. The location of services was convenient (i.e., parking, distance, public transportation). Agree
8. The location of services was convenient (i.e., parking, distance, public transportation). Undecided
8. The location of services was convenient (i.e., parking, distance, public transportation). Disagree
8. The location of services was convenient (i.e., parking, distance, public transportation). Strongly Disagree
8. The location of services was convenient (i.e., parking, distance, public transportation). N/A
9. Services were at convenient times.
9. Services were at convenient times. Strongly Agree
9. Services were at convenient times. Agree
9. Services were at convenient times. Undecided
9. Services were at convenient times. Disagree
9. Services were at convenient times. Strongly Disagree
9. Services were at convenient times. N/A
10. Staff has been respectful to me.
10. Staff has been respectful to me. Strongly Agree
10. Staff has been respectful to me. Agree
10. Staff has been respectful to me. Undecided
10. Staff has been respectful to me. Disagree
10. Staff has been respectful to me. Strongly Disagree
10. Staff has been respectful to me. N/A
11. I can understand things that Staff has explained to me.
11. I can understand things that Staff has explained to me. Strongly Agree
11. I can understand things that Staff has explained to me. Agree
11. I can understand things that Staff has explained to me. Undecided
11. I can understand things that Staff has explained to me. Disagree
11. I can understand things that Staff has explained to me. Strongly Disagree
11. I can understand things that Staff has explained to me. N/A
12. I am comfortable asking staff questions.
12. I am comfortable asking staff questions. Strongly Agree
12. I am comfortable asking staff questions. Agree
12. I am comfortable asking staff questions. Undecided
12. I am comfortable asking staff questions. Disagree
12. I am comfortable asking staff questions. Strongly Disagree
12. I am comfortable asking staff questions. N/A
13. Staff have told me about recipient rights.
13. Staff have told me about recipient rights. Strongly Agree
13. Staff have told me about recipient rights. Agree
13. Staff have told me about recipient rights. Undecided
13. Staff have told me about recipient rights. Disagree
13. Staff have told me about recipient rights. Strongly Disagree
13. Staff have told me about recipient rights. N/A
14. I feel free to complain if I didn’t like something about my services.
14. I feel free to complain if I didn’t like something about my services. Strongly Agree
14. I feel free to complain if I didn’t like something about my services. Agree
14. I feel free to complain if I didn’t like something about my services. Undecided
14. I feel free to complain if I didn’t like something about my services. Disagree
14. I feel free to complain if I didn’t like something about my services. Strongly Disagree
14. I feel free to complain if I didn’t like something about my services. N/A
15. Staff are sensitive to my cultural background (i.e., food, language, religion).
15. Staff are sensitive to my cultural background (i.e., food, language, religion). Strongly Agree
15. Staff are sensitive to my cultural background (i.e., food, language, religion). Agree
15. Staff are sensitive to my cultural background (i.e., food, language, religion). Undecided
15. Staff are sensitive to my cultural background (i.e., food, language, religion). Disagree
15. Staff are sensitive to my cultural background (i.e., food, language, religion). Strongly Disagree
15. Staff are sensitive to my cultural background (i.e., food, language, religion). N/A
16. I am satisfied with my current living situation.
16. I am satisfied with my current living situation. Strongly Agree
16. I am satisfied with my current living situation. Agree
16. I am satisfied with my current living situation. Undecided
16. I am satisfied with my current living situation. Disagree
16. I am satisfied with my current living situation. Strongly Disagree
16. I am satisfied with my current living situation. N/A
17. I like my current school, work setting and/or activity program.
17. I like my current school, work setting and/or activity program. Strongly Agree
17. I like my current school, work setting and/or activity program. Agree
17. I like my current school, work setting and/or activity program. Undecided
17. I like my current school, work setting and/or activity program. Disagree
17. I like my current school, work setting and/or activity program. Strongly Disagree
17. I like my current school, work setting and/or activity program. N/A
18. If I had other choices, I would still get services from Goodwill.
18. If I had other choices, I would still get services from Goodwill. Strongly Agree
18. If I had other choices, I would still get services from Goodwill. Agree
18. If I had other choices, I would still get services from Goodwill. Undecided
18. If I had other choices, I would still get services from Goodwill. Disagree
18. If I had other choices, I would still get services from Goodwill. Strongly Disagree
18. If I had other choices, I would still get services from Goodwill. N/A
19. I would recommend Goodwill to a friend or family member.
19. I would recommend Goodwill to a friend or family member. Strongly Agree
19. I would recommend Goodwill to a friend or family member. Agree
19. I would recommend Goodwill to a friend or family member. Undecided
19. I would recommend Goodwill to a friend or family member. Disagree
19. I would recommend Goodwill to a friend or family member. Strongly Disagree
19. I would recommend Goodwill to a friend or family member. N/A
20. I’m making progress is towards achieving my goals because of these services.
20. I’m making progress is towards achieving my goals because of these services. Strongly Agree
20. I’m making progress is towards achieving my goals because of these services. Agree
20. I’m making progress is towards achieving my goals because of these services. Undecided
20. I’m making progress is towards achieving my goals because of these services. Disagree
20. I’m making progress is towards achieving my goals because of these services. Strongly Disagree
20. I’m making progress is towards achieving my goals because of these services. N/A