IMRF Executive Director Vladimir Shuliga wants to hear about your experiences and ideas for improving our service. Your feedback will help inform the upcoming listening sessions and IMRF’s priorities for the future. You can submit comments regardless of whether you plan to attend a session.
Need Help with an Individual Issue? These sessions will focus on feedback about IMRF’s service. We will not be able to address individual benefits or account questions, such as when you will receive your first retirement payment. If you have questions about your benefits as an IMRF member, please call IMRF at 1-800-ASK-IMRF (275-4673) or send a secure message in Member Access. If you have questions and are an IMRF employer, please call the employer-only phone number at 1-800-728-7971 or send a secure message through Employer Access.

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In your recent interactions with IMRF, what has worked well?

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Where have you encountered difficulties with IMRF’s service?

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What is the most important improvement you would like IMRF to make?

Thank you for your feedback.

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