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NECO Portal Redesign Survey

NECO is beginning the process of redesigning the NECO Portal (the college intranet). This anonymous survey is designed to better understand how faculty, staff, and students currently use the Portal, what works well, what does not, and what improvements would make it more useful.

Your feedback will directly inform the redesign and help ensure the Portal better supports teaching, learning, research, and daily work at NECO. The survey should take approximately 5–7 minutes to complete.
1.Your primary role at NECO (select one):(Required.)
2.How often do you use the NECO Portal?
3.What device do you most often use to access the Portal? (select all that apply):
4.Where do you typically access the Portal? (select all that apply):
5.What do you primarily use the Portal for? (select all that apply):
6.If someone told you “It’s on the Portal,” how would that feel?
7.How did you learn where to find things on the Portal? (select all that apply)
8.How confident are you that you could find something on the Portal without being told where to click?
9.How reliable is the information on the Portal (accurate, up to date, consistent)?
10.How visually clear and easy to read is the Portal?
11.When finding something on the Portal, how often do you have to click through multiple menus or pages?
12.What is the main reason you don’t use the Portal more often?
13.Which of the following Portal features did you not realize existed until now? (select all that apply)
14.What would you like to see on the Portal that is not there now?
15.What improvements would most enhance your experience with the Portal? (select up to three):
16.Overall, how satisfied are you with the current NECO Portal?
17.Any additional comments or suggestions for the Portal redesign?