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Customer Satisfaction Survey

1.Please indicate your age range.
2.Please indicate your gender.
3.Please enter your zip code.
4.Are you a Citizens Bank & Trust customer?
5.Which Citizens Bank & Trust office do you visit most often?
6.For which of the following experiences would you like to provide feedback?
7.Please rate your overall satisfaction level with Citizens Bank & Trust with 1 star being extremely dissatisfied and 5 stars being extremely satisfied. 
8.Overall, how satisfied or dissatisfied are you with the service quality of Citizens Bank & Trust?
9.Was there a specific employee who impacted your experience? If so, please share.
10.Are there areas do you feel need improvement in our Bank?
11.How likely is it that you would recommend Citizens Bank & Trust to a friend with 0 being extremely unlikely and 5 being extremely likely?
0
100
12.Do you use any of the following convenience products/services?
13.Do you feel any of these services need improvement? If so, please explain. 
14.What other products or services would you like to see us offer?
15.In the space below please provide any additional feedback you'd like to share about your experience with us.
16.If you are willing to share your name, please list it in the space below. Thank you! (Note: If we share responses we only list first name and last initial.)
Current Progress,
0 of 16 answered