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2025 Shared Parenting Scotland user survey

5.FEEDBACK WANTED

We are sending you this survey because you have been in contact with Shared Parenting Scotland (SPS).
We are seeking feedback on various aspects of our service and on the effectiveness of the help and support we provide.
This year we are also asking about your experience with legal aid, number of sheriffs hearing your case, eligibility for benefits and local authority services and engagement with schools and GPs.
Your responses will help us to improve and develop the support we offer and to influence change in support of shared parenting.
If you contacted us on behalf of a separated parent you can either fill in answers on their behalf or ignore the questions relating to their children and their wellbeing.
Note that our privacy policy covers all personal information supplied to SPS. We are also using this survey to ask your permission to stay in contact with you as noted in question 1.
1.Please let us know what ongoing contact you wish to have from Shared Parenting Scotland?
(If you ask us to remove your name we will send one email to confirm this.)
2.Why did you first get in touch with SPS?
3.Which aspects of SPS support have you found helpful? (Rate them individually.)
Not used
Not helpful
Helpful
Very helpful
Life saving
Receiving an answer to an enquiry by phone, email etc.
Meeting with SPS staff member
Using one of the SPS guides
Attending a group meeting
Taking part in a peer support WhatsApp group
Doing New Ways For Families course
Doing Love, Loss and Living course
Taking part in the SPS lay supporter training
4.What progress have you made since you first contacted us? (tick all that apply to you or the parent you contacted us about)
5.How has your wellbeing or the wellbeing of the parent you contacted us about changed since the initial contact? (tick all that apply)
6.What proportion of time do your children spend with you?
7.How well do parenting schedules/agreements work between you and your ex-partner?
8.Do you want more information about our training
courses?
New Ways For Families helps you to communicate in high-conflict situations.
Love, Loss and Living helps you deal with not seeing your child/ren.
9.While we do not charge for our helpline or group meetings (including access to legal information from pro-bono solicitors), any support you can give will help us deal with the increasing demand for our service.
Current Progress,
0 of 15 answered