Business Survey Question Title * 1. Which of the following best describes your business? Retail Service Industrial Manufacturing Distributing Construction Professional Other (please specify) Question Title * 2. How many employees work at your business? 1 2-4 5-9 10-29 30-49 50 or more Question Title * 3. In the past year, which of these services has your business used at the Rockingham County Public Library? (Check all that apply) Professional or trade journals/publications Government information/transactions General reference/research Access to the internet or computer resources Programs, seminars, or classes Access to tenders/request for business services in newspaper/publications Meeting rooms Copier, fax machine, scan to flash drive Other (please specify) Question Title * 4. Please describe how your business has used the library services noted above. Question Title * 5. Which of these NC Live internet resources has your business used through the library or which would you like to use? Check all that apply. Visit http://rcpl.libguides.com/BusinessResources and click on the tab "databases" to read a detailed description of each. ABI/INFORM Complete Business Link North Carolina North Carolina Government Employee Directory Hoover's Company Profiles Morningstar Investment Research Center ProQuest Accounting and Tax Database ProQuest Entrepreneurship ReferenceUSA Question Title * 6. Please describe how your business has used the library services noted above. Question Title * 7. Is there anything the library can do to improve the services available? Yes No Explain Question Title * 8. When you or someone from your business uses the library for business purposes, how often do you request help from a librarian or staff member? Most of the time Sometimes Never Question Title * 9. Are the reference librarians of Rockingham County Public Libraries equipped to answer your questions and help you? Please explain your answer. Question Title * 10. On a scale of 1 to 7, where 1 means not at all and 7 means very, how important is the library to the success of your business? 1 2 3 4 5 6 7 1 2 3 4 5 6 7 Explain (optional) Question Title * 11. On a scale of 1 to 7, where 1 means not at all and 7 means very, how satisfied is your business with the library’s services? 1 2 3 4 5 6 7 1 2 3 4 5 6 7 Explain (optional) Question Title * 12. Which of the following seminars or classes would you attend at a library? Managing finances Customer service and satisfaction Marketing- how to use social media networks Creating and developing a website How to use the library's business resources Question Title * 13. What keeps you from using the library more for resources to help your business? Do not like the library Does not offer what you need Did not know the library could help Other or explaination Question Title * 14. What are some services and resources that your business would like to see at the library? Question Title * 15. How would you like to receive information about what is available at the library to help your business? Facebook updates Emails Flyers Other (specify) Question Title * 16. Do you have any additional comments about the public library services? Done