Bay County Friend of the Court Client Survey Bay County Friend of the Court Has one of our employees gone the extra mile for you today? OR Have you received less than satisfactory client service? Help us to serve you better! Question Title * 1. Name of Employee in our office: Question Title * 2. Please identify the nature of your visit. Phone Call Walk-In Scheduled Appointment Hearing Question Title * 3. Please rate the following from our employee. Excellent Good Fair Poor Availability Availability Excellent Availability Good Availability Fair Availability Poor Speed of Service Speed of Service Excellent Speed of Service Good Speed of Service Fair Speed of Service Poor Courtesy Courtesy Excellent Courtesy Good Courtesy Fair Courtesy Poor Knowledgeability Knowledgeability Excellent Knowledgeability Good Knowledgeability Fair Knowledgeability Poor Efficiency Efficiency Excellent Efficiency Good Efficiency Fair Efficiency Poor Question Title * 4. To what extent did you feel you were appreciated as a client? A great deal Somewhat Little Not at All A great deal Somewhat Little Not at All Question Title * 5. What made your experience Good/Bad? Please help us better our performance by giving us your comments or suggestions. Question Title * 6. What is your name? (optional) Done