Lido Cafe Customer Feedback Survey

Customer satisfaction survey - PHF Lido cafe

At this point it is unclear how our landlords City of London Corporation will respond but we feel it is important to undertake a consultation so that, if we are successful and able to maintain the Lido cafe, we can be sure to provide the very best service to existing and new customers.
We will carefully study and listen to the feedback via this questionnaire and will develop an action plan with timelines for any changes needed.
All responses will be confidential.
Please indicate your email address in the comment box at the end if you would like to be kept informed of survey results and any associated action plans.
1.How often do you visit our cafe?
2.What do you think we do well? Select all that apply.
3.What could we do to improve things?
4.How would you rate the cleanliness of our cafe?
5.How would you rate the friendliness of our staff?
6.How satisfied are you with the speed of service?
7.Is there anything else you would like us to know?