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Workforce Solutions CCS Parent Survey

Please take a moment to tell us how we did. Your answers will help us to improve our services. Please be assured that your individual responses cannot be identified.

* 1. Is this your first time to participate in Child Care Services (CCS)?

Yes

* 2. How did you hear about CCS?

Other Client

Workforce Center

Child Care Provider

HHSC

School

Radio

Newspaper

Internet

Relative

Friend

Other (please specify)

* 3. How did you obtain an eligibility packet?

By Mail

Workforce Center

Child Care Provider

Internet

Fax

Other (please specify)

* 4. Were you served in a timely manner?

Yes

* 5. Did you receive the services you needed?

Yes

* 6. Was the staff helpful to you?

Extremely

Somewhat

Average

Not Very

Not At All

* 7. Overall, how would you rank your experience with Child Care Services?

Excellent

Good

Average

Not So Good

Poor

* 8. Would you recommend our services to a friend?

Definitely

Probably

Maybe

Probably Not

Definitely Not