Harbor Springs Library community needs assessment

The Harbor Springs Library Board of Trustees and staff have been working toward our mission, which is to foster a love of reading, promote lifelong learning, and enrich our community, young and old, by providing free access to a broad range of resources and programs.
Please take a few minutes to complete the survey online or if you have a paper copy, return it to the circulation desk at the Harbor Springs Library or mail it to 206 S. Spring St. Harbor Springs, MI 49740.
Thank you for your time! If you have any questions about this survey or about the library please contact us at 526-2531 or email mframpus@harborspringslibrary.org
1.Are you a patron of the Harbor Springs Library?
2.How often do you visit the Harbor Springs Library?
3.Please select your age range
4.In the past year, I have: Select all that apply.
5.Are there any additional services that the library could provide?
6.How could the library or its services be improved?
7.How can we educate the community about the services provided by the library?
8.Please rank our level of customer service:
9.Please rate our programs(storytimes, classes, lectures):
10.Please rank our collection(Books, DVD's Magazines):
11.Please rate our online services(website, catalog, digital lending):
12.Please rank our inter-library loan service(MelCat):
13.Please rank our computers and printers:
14.Please rank the quality of our internet access:
15.How would you rank our facilities:
16.Please rank our hours of operation?
17.What do you value most about our library ?