Skip to content
Customer Experience Survey 2026
Trusted + Proven + Essential
*
1.
Please rate your overall Customer Satisfaction with MDRR?
(Required.)
Very Dissatisfied
1 star
Dissatisfied
2 stars
Somewhat Well
3 stars
Very Well
4 stars
Extremely Well
5 stars
Please add any comments you wish to offer that further explain your rating?
2.
How satisfied are you with the service you receive when you contact our Customer Service team? Please comment if there is anything we can do better.
Very Dissatisfied
1 star
Dissatisfied
2 stars
Somewhat well
3 stars
Very well
4 stars
Extremely Well
5 stars
Please add any comments you wish to offer that further explain your rating?
3.
Please rate your experience with our drivers in collecting your carts (Things to think about: carts placed back properly, material around the carts, etc.)
Very Disappointing
1 star
Disappointing
2 stars
Somewhat well
3 stars
Very Well
4 stars
Extremely Well
5 stars
Please add any comments you wish to offer that further explain your rating?
4.
What best way we can effectively provide you with customer information?
ex: Text, Website, Email, Direct Mail, Phone, Live Chat, others?
1 star
2 stars
3 stars
4 stars
5 stars
Can you please indicate what are the best tools to communicate with you?
5.
Please rate your how easy it is to pay your bill?
ex: Bill layout, understanding what you are paying for, online accessibility?
Very Difficult
1 star
Difficult
2 stars
Somewhat Easy
3 stars
Easy
4 stars
Very Easy
5 stars
If 1-3 stars, how can we make it easier?
6.
Please provide comments on other items/issues you would like addressed.
7.
Please provide your service address and email below for a chance to win a $100 gift certificate.
Name
Address
City/Town
State/Province
AL Alabama
AK Alaska
AS American Samoa
AZ Arizona
AR Arkansas
CA California
CO Colorado
CT Connecticut
DE Delaware
DC District of Columbia
FM Federated States of Micronesia
FL Florida
GA Georgia
GU Guam
HI Hawaii
ID Idaho
IL Illinois
IN Indiana
IA Iowa
KS Kansas
KY Kentucky
LA Louisiana
ME Maine
MH Marshall Islands
MD Maryland
MA Massachusetts
MI Michigan
MN Minnesota
MS Mississippi
MO Missouri
MT Montana
NE Nebraska
NV Nevada
NH New Hampshire
NJ New Jersey
NM New Mexico
NY New York
NC North Carolina
ND North Dakota
MP Northern Mariana Islands
OH Ohio
OK Oklahoma
OR Oregon
PW Palau
PA Pennsylvania
PR Puerto Rico
RI Rhode Island
SC South Carolina
SD South Dakota
TN Tennessee
TX Texas
UT Utah
VT Vermont
VI Virgin Islands
VA Virginia
WA Washington
WV West Virginia
WI Wisconsin
WY Wyoming
ZIP/Postal Code
Email Address
Current Progress,
0 of 7 answered
