* 1. How professional is our company?

* 2. How did the staff treat you when you arrived for services?

* 3. How well do you feel that our company understands your needs?

* 4. Compared to our competitors, is our services quality better, worse, or about the same?

* 5. Overall, how responsive have we been to providing you with mental health services?

* 6. Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?

* 7. Do you like our company, neither like nor dislike it, or dislike it?

* 8. How well did our office administrator answer your question or solve your problems?

* 9. Do you have any other comments, questions, or concerns?