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Freedom of Information

In an effort to improve the service provided by the University Hospital of North Midlands
UHNM Trust, we have implemented a new digital portal and we would like to hear about your experiences of of the digital portal together with the service provided by the Freedom of Information request team. This information will be used to monitor the quality of our responses to Freedom of Information requests and improve this in the future.
Please could you fill out our Freedom of Information Satisfaction Survey and let us know your experience with using the new digital portal.
Freedom of Information request reference number and email address at the end of the survey for us to respond.
1.How easy did you find making your request through the portal? 1 being very difficult- 4 being very easy
2.Did you find the portal easy to use to communicate with the team ?
3.Did you find it easy to find your response? 1 being very difficult- 4 being very easy
4.Did you access the disclosure log before sending in your request? (Disclosure Log https://uhnm.disclosure-log.co.uk/)
5.if ‘yes’, how easy did you find the disclosure log to locate potential answer(s) to your request?
6.How did you find your overall experience of making an FOI to UHNM and do you have any comments on how we can improve our service (please use the text box below)?