Staff are friendly and helpful when I call the office?

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* 1. Staff are friendly and helpful when I call the office?

Staff are welcoming and courteous when I check in for an appointment?

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* 2. Staff are welcoming and courteous when I check in for an appointment?

I understand my patient rights, fees, and attendance policy?

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* 3. I understand my patient rights, fees, and attendance policy?

The waiting room is clean, comfortable, inviting, and set up in a way that respects my privacy?

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* 4. The waiting room is clean, comfortable, inviting, and set up in a way that respects my privacy?

The provider I saw was...

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* 5. The provider I saw was...

The provider I saw was receptive to my concerns?

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* 6. The provider I saw was receptive to my concerns?

I have confidence in the provider I saw?

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* 7. I have confidence in the provider I saw?

I feel my provider is helping me to achieve my goals?

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* 8. I feel my provider is helping me to achieve my goals?

The provider started and ended my sessions on time?

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* 9. The provider started and ended my sessions on time?

The provider I saw today was prepared and dependable?

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* 10. The provider I saw today was prepared and dependable?

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