Listening to customers has always been important to us. Your feedback will help us better serve people like you!

1.How long have you been associated with Life Recovery Services?

Less than six months

Six months to a year

1 - 2 years

More than 2 years

I am not a customer

2.Which of the following products/services/roles have you engaged in/been associated with through Life Recovery Services? (Please select all that apply.)

Outpatient Counseling

Intensive Outpatient Counseling

MAT/OTP Methadone Services

Volunteer

Board Member

Contract Worker/Employee

Other (please specify)

3.Overall, how satisfied are you with Life Recovery Services?

Extremely satisfied

Very satisfied

Somewhat satisfied

Not so satisfied

Not satisfied at all

4.How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

5.How would you rate the quality of our products and services?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

6.How responsive have we been to your questions or concerns?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

7.How likely are you to participate in/purchase any of our products/services again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

8.How easy or difficult was it to schedule your appointment at a time that was convenient for you?

Very easy

Easy

Somewhat easy

Neither easy nor difficult

Somewhat difficult

Difficult

Very difficult

N/A

9.How well did your provider listen to your needs?

Far above average

Above average

Average

Below average

Far below average

10.Do you have any other comments, questions, or concerns?