Viewpoint Restaurant Customer Satisfaction Survey (OLD)

Question Title

1. What date did you visit the Viewpoint Restaurant/Lounge? (Required.)

Date:

Date

Time

AM/PM

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2. How frequently do you visit Viewpoint Restaurant/Lounge? (Required.)

First Time

3-5 times per month

1-2 times per month

Once evey 2 months

Other

Other (please specify)

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3. Were you offered table service when entering the Viewpoint Restaurant/Lounge? (Required.)

Yes

Not Applicable

Other (please specify)

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4. Your server responded promptly to your table for service?
(Required.)

Yes

Not Applicable

Other (please specify)

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5. How long did it take to receive a menu from your server? (Required.)

Immediately

1-5 Minutes

6-10 Minutes

11-20 Minutes

Didn't need a menu

Other (please specify)

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6. Your Server briefed you about the Viewpoint Restaurant Daily Specials? (Required.)

Yes

Not Applicable

Other (please specify)

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7. Your server explained menu items and options throughly? (Required.)

Yes

Not Applicable

Other (please specify)

Question Title

8. Your server was knowledgeable about menu items? (Required.)

Yes

Not Applicable

Other (please specify)

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9. Meal items were served correctly as ordered? (Required.)

Yes

Not Applicable

Other (please specify)

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10. Meal items had an appealing appearance?
(Required.)

Yes

Not Applicable

Other (please specify)

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11. Your server checked to see if your meal/drinks were satisfactory? (Required.)

Yes

Not Applicable

Other (please specify)

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12. Your server checked to see if anything else was needed? (Required.)

Yes

Not Applicable

Other (please specify)

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13. Food was served hot and fresh? (Required.)

Yes

Not Applicable

Other (please specify)

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14. Taste of food was appealing? (Required.)

Yes

Not Applicable

Other (please specify)

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15. Your server offered non alcoholic beverage refill(s)? (Required.)

Yes

Not Applicable

Other (please specify)

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16. The availability of condiments, napkins and utensils were sufficient? (Required.)

Yes

Not Applicable

Other (please specify)

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17. Server has been attentive to restaurant customers when needed? (Required.)

Yes

Not Applicable

Other (please specify)

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18. Server was dress appropriately and neat and clean in appearance? (Required.)

Yes

Other (please specify)

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19. Your server was courteous and professional? (Required.)

Yes

Other (please specify)

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20. A line-up of customers were waiting at till to pay their bill? (Required.)

Yes

Didn't notice

Other (please specify)

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21. Restaurant/Lounge tables and chairs were clean and clear from debris? (Required.)

Yes

Other (please specify)

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22. Restaurant/Lounge floors were clean of debris? (Required.)

Yes

Other (please specify)

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23. Restroom was clean and orderly? (Required.)

Yes

Not Applicable

Other (please specify)

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24. I would rate my experience in the Restaurant/Lounge pleasant and enjoyable? (Required.)

Yes

Other (please specify)

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25. Overall, were you satisfied with the Customer Service provided from your server? (Required.)

Yes

Other (please specify)

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26. Do you plan to return to the Viewpoint Restaurant/Lounge again? (Required.)

Yes

Other (please specify)

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27. Would you recommend our restaurant to a friend? (Required.)

Yes

Other Comment:

Other (please specify)

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28. To better address any comments or concerns you may have, we would appreciate any contact information you would provide us. (Required.)

Name: *

City/Town:

Email Address: *

Phone Number:

Question Title

* 1. What date did you visit the Viewpoint Restaurant/Lounge? (Required.)

Question Title

* 2. How frequently do you visit Viewpoint Restaurant/Lounge? (Required.)

Question Title

* 3. Were you offered table service when entering the Viewpoint Restaurant/Lounge? (Required.)

Question Title

* 4. Your server responded promptly to your table for service? (Required.)

Question Title

* 5. How long did it take to receive a menu from your server? (Required.)

Question Title

* 6. Your Server briefed you about the Viewpoint Restaurant Daily Specials? (Required.)

Question Title

* 7. Your server explained menu items and options throughly? (Required.)

Question Title

* 8. Your server was knowledgeable about menu items? (Required.)

Question Title

* 9. Meal items were served correctly as ordered? (Required.)

Question Title

* 10. Meal items had an appealing appearance? (Required.)

Question Title

* 11. Your server checked to see if your meal/drinks were satisfactory? (Required.)

Question Title

* 12. Your server checked to see if anything else was needed? (Required.)

Question Title

* 13. Food was served hot and fresh? (Required.)

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* 14. Taste of food was appealing? (Required.)

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* 15. Your server offered non alcoholic beverage refill(s)? (Required.)

Question Title

* 16. The availability of condiments, napkins and utensils were sufficient? (Required.)

Question Title

* 17. Server has been attentive to restaurant customers when needed? (Required.)

Question Title

* 18. Server was dress appropriately and neat and clean in appearance? (Required.)

Question Title

* 19. Your server was courteous and professional? (Required.)

Question Title

* 20. A line-up of customers were waiting at till to pay their bill? (Required.)

Question Title

* 21. Restaurant/Lounge tables and chairs were clean and clear from debris? (Required.)

Question Title

* 22. Restaurant/Lounge floors were clean of debris? (Required.)

Question Title

* 23. Restroom was clean and orderly? (Required.)

Question Title

* 24. I would rate my experience in the Restaurant/Lounge pleasant and enjoyable? (Required.)

Question Title

* 25. Overall, were you satisfied with the Customer Service provided from your server? (Required.)

Question Title

* 26. Do you plan to return to the Viewpoint Restaurant/Lounge again? (Required.)

Question Title

* 27. Would you recommend our restaurant to a friend? (Required.)

Question Title

* 28. To better address any comments or concerns you may have, we would appreciate any contact information you would provide us. (Required.)

1. What date did you visit the Viewpoint Restaurant/Lounge? (Required.)

2. How frequently do you visit Viewpoint Restaurant/Lounge? (Required.)

3. Were you offered table service when entering the Viewpoint Restaurant/Lounge? (Required.)

4. Your server responded promptly to your table for service?
(Required.)

5. How long did it take to receive a menu from your server? (Required.)

6. Your Server briefed you about the Viewpoint Restaurant Daily Specials? (Required.)

7. Your server explained menu items and options throughly? (Required.)

8. Your server was knowledgeable about menu items? (Required.)

9. Meal items were served correctly as ordered? (Required.)

10. Meal items had an appealing appearance?
(Required.)

11. Your server checked to see if your meal/drinks were satisfactory? (Required.)

12. Your server checked to see if anything else was needed? (Required.)

13. Food was served hot and fresh? (Required.)

14. Taste of food was appealing? (Required.)

15. Your server offered non alcoholic beverage refill(s)? (Required.)

16. The availability of condiments, napkins and utensils were sufficient? (Required.)

17. Server has been attentive to restaurant customers when needed? (Required.)

18. Server was dress appropriately and neat and clean in appearance? (Required.)

19. Your server was courteous and professional? (Required.)

20. A line-up of customers were waiting at till to pay their bill? (Required.)

21. Restaurant/Lounge tables and chairs were clean and clear from debris? (Required.)

22. Restaurant/Lounge floors were clean of debris? (Required.)

23. Restroom was clean and orderly? (Required.)

24. I would rate my experience in the Restaurant/Lounge pleasant and enjoyable? (Required.)

25. Overall, were you satisfied with the Customer Service provided from your server? (Required.)

26. Do you plan to return to the Viewpoint Restaurant/Lounge again? (Required.)

27. Would you recommend our restaurant to a friend? (Required.)

28. To better address any comments or concerns you may have, we would appreciate any contact information you would provide us. (Required.)