Love It or Change It: Help Write the Next Chapter
There are 14 questions and should take 5 minutes or less to complete.
OK
1.
Where do you live?
Chatham Borough
Chatham Township
Madison
Berkeley Heights
Florham Park
Livingston
New Providence Summit
Other (please specify)
2.
What is your age?
13 or younger
14-18
19-24
25-54
55-64
65+
3.
How long have you been visiting Library of the Chathams?
Less than 1 year
1-5 years
6-10 years
11+ years
Never visited
4.
Which of the following do you consider a useful part of the Library Bridging Space to Place Project? (
Link here to view project plans.
)
Enclosed Collaborative Teen Space
Enhanced Local History Room
More private study rooms
Business center
Combination STEAM/Meeting Room
Open the floorplan with improved lines of sight and more easily navigated walkways on both levels
Enlargement of Community Room and clearer lines of sight around columns during programs
Logical organization of materials and signage
Separate Children’s Activity Room
Children’s Librarian will face the entrance to Children’s Room
Back entrance and access ramp improvements
Energy savings with temperature-controlling vestibule areas
Added space with comfortable seating
Improved ventilation
None of the above
Other (please specify)
5.
Providing excellent customer service is a high priority at the Library of the Chathams. In general, how would you rate the service that you receive when using the library?
Excellent
Very good
Good
Fair
Poor
6.
How often do you interact with Library of the Chathams employees or volunteers?
Never
Rarely
Sometimes
Often
Daily
7.
In your experience, how would you describe the general environment of the Library of the Chathams?
Extremely unwelcoming
Somewhat unwelcoming
Neutral (neither unwelcoming or welcoming)
Somewhat welcoming
Extremely welcoming
8.
In general, if you have a complaint or concern about the library, how comfortable are you to voice this complaint to someone in a position of power?
Extremely uncomfortable
Uncomfortable
Neutral (neither uncomfortable or comfortable)
Comfortable
Extremely comfortable
9.
Have you ever felt like you were treated differently than other visitors by library employees?
No
Yes
If yes, please summarize the circumstances
10.
Which of the following collections are important to you (check all that apply)?
Books for adults
Books for children
Books for teens
Magazines
Newspapers
DVDs
Audiobooks
Downloadable digital media (e-books, audiobooks, magazines) available through the library’s website
Online resources (databases) available on the library's website; e.g., Libby, Hoopla, Tumblebooks, Business Source Elite
Museum passes
Items e.g., outdoor tent, microscope, telescope, musical instruments
Other (please specify)
11.
What library services offered at the Library of the Chathams are important to you or members of your family? (Check all that apply.)
Ask a question - all ages
Library website
Computers in the library with Internet access and printing capability
Access to online services available on the Library’s website (e.g. program registration)
Reserving items through the online catalog
Borrowing items not owned by the Library of the Chathams from other libraries
Ability to manage/monitor my own account online
Technology/computer classes
One-on-one assistance with new technology and mobile devices Wi-Fi at the library
Adult programs
Teen programs
Children’s programs
Notary services
Other (please specify)
12.
Have you seen programs/services at another library or community center that you would like to see offered at the Library of the Chathams?
No
Yes
If yes, please specify
13.
Where would you prefer to get information about the library? (Check all that apply.)
Library website
E-mail blasts from Library
Newspapers
Facebook
NorthJersey.com
Twitter
Chatham Township or Chatham Borough website
Instagram
Community news distributed through the schools
Pinterest
Print Library newsletter
Access through mobile devices
Library e-newsletter
Meetup
Other (please specify)
14.
Would you like to comment on anything else regarding Library of the Chathams?
15.
If you would like to hear back from the library regarding your input, please let us know how to contact you.
Current Progress,
0 of 15 answered