Wintergreen.ca Survey Question Title * 1. What is your age? 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older Question Title * 2. What type of organization do you work within? School/school board Child care Recreation centre Library Parent - personal shopping Other (please specify) Question Title * 3. What is your job title? Question Title * 4. How many orders have you placed on Wintergreen.ca in the past year? One 2-4 5-7 8 or more Question Title * 5. If you have not previously placed an order on Wintergreen.ca, please tell us why not? Choose all that apply. I prefer to order through a customer service representative I don't trust online ordering I haven't had a need for Wintergreen product I prefer a different supplier The website is not user friendly Other (please specify) Question Title * 6. How easy is it to find product(s) that you are looking for on our website? Extremely easy Very easy Moderately easy Slightly easy Not at all easy Question Title * 7. How easy is it to find product information on our website? Extremely easy Very easy Moderately easy Slightly easy Not easy at all Question Title * 8. How easy is it to navigate our website? Extremely easy Very easy Moderately easy Slightly easy Not at all easy Question Title * 9. How visually appealing is our website? Extremely appealing Very appealing Moderately appealing Slightly appealing Not at all appealing Question Title * 10. How easy is it to find your account information on our website? Extremely easy Very easy Moderately easy Slightly easy Not at all easy Question Title * 11. How clear is your account information on our website? Extremely clear Very clear Moderately clear Slightly clear Not at all clear Question Title * 12. If you have used our Account Finder, please rate the experience. Extremely easy to use Very easy to use Moderately easy to use Slightly easy to use Not at all easy to use I have not used it Question Title * 13. How easy was the checkout process on our website? Extremely easy Very easy Moderately easy Slightly easy Not at all easy Question Title * 14. How much does the quality and ease-of-use of a company's website factor into your purchasing decision? It is a huge factor in my decision It is a moderate factor It is a small factor It does not matter at all Question Title * 15. Overall, please rate the Wintergreen.ca online experience? Extremely dissatisfied Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Next
