1.What is working well in support coordination today that you would like to see in the new SCC service?

2.What would you most like to see improved in the new SCC service?

3.When should SCC be a face-to-face service or a virtual service?

I want to be able to see my Support Coordinator face to face

I dont need to see a Support Coordinator face to face

I want the option of seeing my Support Coordinator face to face, or virtually.

I want to see my support coordinator where I choose, not just at their office

4.Who do you think should have access to a Support Coordinator?

Everyone on the NDIS would benefit from a Support Coordinator

Those who are new to the NDIS should get a Support Coordinator

Only people with complex circumstances should get a Support Coordinator

Only people that dont have other supports people around them should get a Support Coordinator

5.To you, what does good Support Coordination look like?

6.What experience, skills and knowledge do you look for in a Support COordinator?

Relevant Qualifications and experience

Good knowlege of the NDIS and good local connections

Kind, supportive and open minded

Responsive and easy to get ahold of

Understanding of disability

7.What would help you feel safe when receiving Support Coordination and encourage you to report an issue with your services if needed?

8.How important is it to you that you can choose your Support Coordination provider?

Extremely important that i can choose the provider of my Support Coordinaiton services

It is important that i can choose the porvider of my Support Coordination services

It doesnt matter to me who provides my Support Coordination services

9.Have you ever been supported by a Local Area Coordinator for your NDIS services?

Yes

No

None of the above

10.If you have had a Local Area Coordinator, what was your experience with them like?

11.What do you value most about your current Support Coordination provider?

12.The Government is considering only allowing one provider of support coordination service per local area. Those providers would be chosen by the NDIA, not by you. What do you think about this?

13.What would you like to say to the government about how you want Support Coordination to be in the future?