1. 2008 Winter Storm Response Survey

As we all know, in December Portland was hit by a snowstorm the likes of which we have not seen for over fifty years. The Mayor’s office is extremely proud of – and grateful for - the tireless work of countless city employees and citizens to help keep the city moving under difficult conditions. That being said, we would like to do even better next time. To that end, our office is spearheading a snow and ice storm readiness assessment. We’d like to hear from you. Please take a few minutes to take this short survey to help inform our recommendations and decisions. Thank you in advance for your feedback.

* 1. From the list below, which resources did you use to obtain information during the storm? (Select all that apply)

* 2. Of the information resources that you used, please indicate the three that you found most helpful.

  Most Helpful 2nd Most Helpful 3rd Most Helpful
National Weather Information Services (such as Weather.com)
Portland Public Schools
Portland-based blogs (Such as bikeportland.org)
Portland-based media (Such as The Oregonian or KATU)

* 3. Do you regularly use transit (lightrail, Trimet buses, or the streetcar)?

* 4. Did you use transit during the storm?

* 5. If you used transit, were you able to consistently get to your destinations?

* 6. Were you able to get quality information about your transit route before starting your trip?

* 7. Would you have benefited from a text message alert service that would text your cell phone with information about route changes and cancellations?

* 8. If you have a car, were you able to drive to access necessary services (grocery stores, gas stations, etc.)

* 9. Did you use tire chains?

* 10. If no, why?

* 11. Were the major streets on your route (please select all that apply)

* 12. Did you feel safe walking during the storm?

* 13. Did you make contact with your neighbors during the storm?

* 14. Overall, did you feel that you were stuck in your home? (Select all that apply)

* 15. How would you rate the storm response of the following agencies?

  Excellent Good Fair Poor No Opinion
City of Portland
Portland Streetcar
Department of Transportation (ODOT)