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* 1. What provider do you typically see?

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* 2. The staff is helpful when I call or have a visit

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* 3. Making an appointment is made fast and easy by the staff

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* 4. My calls are returned in a timely fashion 

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* 5. I understand how to access care after hours

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* 6. My provider listens to and answers my questions

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* 7. My provider takes an appropriate amount of time explaining my problems and treatment

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* 8. Test results are relayed to me in a timely manner

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* 9. If I am referred to a specialist, I am informed within 3 business days of my appointment time with the specialist.

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* 10. I would recommend Mountain Laurel Family Practice to friends or family

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