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Customer Satisfaction Survey
Quality
1.
Quality of services and product
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
2.
Timeliness of corrective actions regarding quality issues
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
3.
Effectiveness of corrective actions taken
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
4.
Overall satisfaction with quality
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Other (please specify)
Current Progress,
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