SurveyMonkey Powered Online Survey

CAAR exists to represent you, the Canadian ag retailers. Your feedback is crucial to help us shape future programs and services offered through the association by providing your insight and ideas.

This survey is intended for CAAR Retailer members and we encourage you to complete the survey which will allow us to:
- Understand the current issues and challenges your facing in the industry;
- Identify and respond to your evolving needs and representation;
- Gain insight into your perception of the association;
- Assess the value of both current and potential future services.

The estimated time to complete the survey is 10 minutes, the survey will remain available for your feedback until Friday, October 30, 2020, we look forward to hearing your responses.

If you’d like to discuss the survey questions or provide more in-depth feedback, please contact Scott Van Alstyne at 204-989-9305 or scott@caar.org.

CAAR'S MANDATE

Question Title

* In your opinion, what do you see as the mandate of CAAR?

Question Title

* Do you think CAAR is meeting this mandate? Why, or why not?

CAAR'S ADVOCACY & LOBBYING EFFORTS

Question Title

* Do you feel CAAR does a good job representing Canadian Ag Retailers?

Yes

Other (please specify)

Question Title

* What important issues are there, if any, that you would like CAAR to address and report back on?

Question Title

* CAAR offers additional value for their members, on a scale of 1 to 5 (1 being NOT important and 5 being very important), please rate them:

	1 (Not Important)	2	3	4	5 (Very Important)
Represents the Canadian Ag Retailers, being the national voice and lobbies on their behalf	Represents the Canadian Ag Retailers, being the national voice and lobbies on their behalf 1 (Not Important)	Represents the Canadian Ag Retailers, being the national voice and lobbies on their behalf 2	Represents the Canadian Ag Retailers, being the national voice and lobbies on their behalf 3	Represents the Canadian Ag Retailers, being the national voice and lobbies on their behalf 4	Represents the Canadian Ag Retailers, being the national voice and lobbies on their behalf 5 (Very Important)
Provides Provincial and Federal input to regulations as they are updated	Provides Provincial and Federal input to regulations as they are updated 1 (Not Important)	Provides Provincial and Federal input to regulations as they are updated 2	Provides Provincial and Federal input to regulations as they are updated 3	Provides Provincial and Federal input to regulations as they are updated 4	Provides Provincial and Federal input to regulations as they are updated 5 (Very Important)
Offers agricultural trend analysis for Retailers	Offers agricultural trend analysis for Retailers 1 (Not Important)	Offers agricultural trend analysis for Retailers 2	Offers agricultural trend analysis for Retailers 3	Offers agricultural trend analysis for Retailers 4	Offers agricultural trend analysis for Retailers 5 (Very Important)

Question Title

* Are you aware that CAAR provides input on changes to Federal and Provincial regulatory changes?

Yes

Other (please specify)

Question Title

* Can you recall a particular issue in the past year or two where you were pleased with CAAR's representation (lobbying efforts) at either the Federal or Provincial level?

Question Title

* Do you feel CAAR does a sufficient job updating members about their work, advocating for members to Federal and Provincial authorities?

Yes

Other (please specify)

CAAR'S COMMUNICATIONS

Question Title

* Are you satisfied with the level of communication you receive from CAAR?

Yes

Other (please specify)

Question Title

* On a scale of 1 to 5 (with 1 being NOT important and 5 being VERY important), please rate the following CAAR Communication Channels:

	1 (Not Important)	2	3	4	5 (Very Important)
The CAAR Communicator Magazine	The CAAR Communicator Magazine 1 (Not Important)	The CAAR Communicator Magazine 2	The CAAR Communicator Magazine 3	The CAAR Communicator Magazine 4	The CAAR Communicator Magazine 5 (Very Important)
The CAAR Network (bi-weekly email newsletter)	The CAAR Network (bi-weekly email newsletter) 1 (Not Important)	The CAAR Network (bi-weekly email newsletter) 2	The CAAR Network (bi-weekly email newsletter) 3	The CAAR Network (bi-weekly email newsletter) 4	The CAAR Network (bi-weekly email newsletter) 5 (Very Important)
Member Alerts	Member Alerts 1 (Not Important)	Member Alerts 2	Member Alerts 3	Member Alerts 4	Member Alerts 5 (Very Important)
Social Media (Twitter)	Social Media (Twitter) 1 (Not Important)	Social Media (Twitter) 2	Social Media (Twitter) 3	Social Media (Twitter) 4	Social Media (Twitter) 5 (Very Important)
CAAR's Website (caar.org)	CAAR's Website (caar.org) 1 (Not Important)	CAAR's Website (caar.org) 2	CAAR's Website (caar.org) 3	CAAR's Website (caar.org) 4	CAAR's Website (caar.org) 5 (Very Important)
The Membership Directory (formerly known as the Roster)	The Membership Directory (formerly known as the Roster) 1 (Not Important)	The Membership Directory (formerly known as the Roster) 2	The Membership Directory (formerly known as the Roster) 3	The Membership Directory (formerly known as the Roster) 4	The Membership Directory (formerly known as the Roster) 5 (Very Important)
The Annual CAAR Conference	The Annual CAAR Conference 1 (Not Important)	The Annual CAAR Conference 2	The Annual CAAR Conference 3	The Annual CAAR Conference 4	The Annual CAAR Conference 5 (Very Important)

Question Title

* What is your preferred type of communication?

Question Title

* What can CAAR do to improve their communications?

THE CAAR CONFERENCE

Question Title

* CAAR will be hosting their annual CAAR Conference virtually from February 9-11, 2021. Do you plan on participating?

Yes

Other (please specify)

Question Title

* What would you like CAAR to include in the virtual CAAR Conference?

CAAR TRAINING - CURRENT & FUTURE OPPORTUNITIES

Question Title

* Are you aware that CAAR offers a number of in-person and online training certificates and continuing education credits?

Yes

Other (please specify)

Question Title

* On a scale of 1 to 5 (1 being NOT important and 5 being VERY important), please rate the training services CAAR offers:

	1 (Not Important)	2	3	4	5 (Very Important)
Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (in-person)	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (in-person) 1 (Not Important)	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (in-person) 2	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (in-person) 3	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (in-person) 4	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (in-person) 5 (Very Important)
Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (online)	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (online) 1 (Not Important)	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (online) 2	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (online) 3	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (online) 4	Anhydrous Ammonia: Retailer Safe Handling and TDG Certification (online) 5 (Very Important)
Anhydrous Ammonia: Safety & The Farmer - TDG Certification	Anhydrous Ammonia: Safety & The Farmer - TDG Certification 1 (Not Important)	Anhydrous Ammonia: Safety & The Farmer - TDG Certification 2	Anhydrous Ammonia: Safety & The Farmer - TDG Certification 3	Anhydrous Ammonia: Safety & The Farmer - TDG Certification 4	Anhydrous Ammonia: Safety & The Farmer - TDG Certification 5 (Very Important)
TDG (Transportation of Dangerous Goods) Training and Certification	TDG (Transportation of Dangerous Goods) Training and Certification 1 (Not Important)	TDG (Transportation of Dangerous Goods) Training and Certification 2	TDG (Transportation of Dangerous Goods) Training and Certification 3	TDG (Transportation of Dangerous Goods) Training and Certification 4	TDG (Transportation of Dangerous Goods) Training and Certification 5 (Very Important)
WHMIS Certification	WHMIS Certification 1 (Not Important)	WHMIS Certification 2	WHMIS Certification 3	WHMIS Certification 4	WHMIS Certification 5 (Very Important)
Nurse Tank Safety Program	Nurse Tank Safety Program 1 (Not Important)	Nurse Tank Safety Program 2	Nurse Tank Safety Program 3	Nurse Tank Safety Program 4	Nurse Tank Safety Program 5 (Very Important)
Investing in Certified Seed	Investing in Certified Seed 1 (Not Important)	Investing in Certified Seed 2	Investing in Certified Seed 3	Investing in Certified Seed 4	Investing in Certified Seed 5 (Very Important)
CCA Examiner	CCA Examiner 1 (Not Important)	CCA Examiner 2	CCA Examiner 3	CCA Examiner 4	CCA Examiner 5 (Very Important)

Question Title

* What other training services do you wish you could access through CAAR or elsewhere?

Question Title

* On a scale of 1 to 5 (1 being NOT important and 5 being VERY important), please rate other training programs you might be interested in taking:

	1 (Not Important)	2	3	4	5 (Very Important)
Pesticide Application / Operator Training	Pesticide Application / Operator Training 1 (Not Important)	Pesticide Application / Operator Training 2	Pesticide Application / Operator Training 3	Pesticide Application / Operator Training 4	Pesticide Application / Operator Training 5 (Very Important)
Precision Ag Training for Agronomists	Precision Ag Training for Agronomists 1 (Not Important)	Precision Ag Training for Agronomists 2	Precision Ag Training for Agronomists 3	Precision Ag Training for Agronomists 4	Precision Ag Training for Agronomists 5 (Very Important)
Retail Management Development	Retail Management Development 1 (Not Important)	Retail Management Development 2	Retail Management Development 3	Retail Management Development 4	Retail Management Development 5 (Very Important)
Digital Marketing Training for Small Business	Digital Marketing Training for Small Business 1 (Not Important)	Digital Marketing Training for Small Business 2	Digital Marketing Training for Small Business 3	Digital Marketing Training for Small Business 4	Digital Marketing Training for Small Business 5 (Very Important)
Sales Training / Coaching	Sales Training / Coaching 1 (Not Important)	Sales Training / Coaching 2	Sales Training / Coaching 3	Sales Training / Coaching 4	Sales Training / Coaching 5 (Very Important)
Sales for Non-Salespeople (focused at agronomists)	Sales for Non-Salespeople (focused at agronomists) 1 (Not Important)	Sales for Non-Salespeople (focused at agronomists) 2	Sales for Non-Salespeople (focused at agronomists) 3	Sales for Non-Salespeople (focused at agronomists) 4	Sales for Non-Salespeople (focused at agronomists) 5 (Very Important)
Sustainable Ag Production / 4R Training	Sustainable Ag Production / 4R Training 1 (Not Important)	Sustainable Ag Production / 4R Training 2	Sustainable Ag Production / 4R Training 3	Sustainable Ag Production / 4R Training 4	Sustainable Ag Production / 4R Training 5 (Very Important)
Customer Service Training	Customer Service Training 1 (Not Important)	Customer Service Training 2	Customer Service Training 3	Customer Service Training 4	Customer Service Training 5 (Very Important)
Performance Management	Performance Management 1 (Not Important)	Performance Management 2	Performance Management 3	Performance Management 4	Performance Management 5 (Very Important)
General Business (pricing, margin protection, etc.)	General Business (pricing, margin protection, etc.) 1 (Not Important)	General Business (pricing, margin protection, etc.) 2	General Business (pricing, margin protection, etc.) 3	General Business (pricing, margin protection, etc.) 4	General Business (pricing, margin protection, etc.) 5 (Very Important)
Succession Planning	Succession Planning 1 (Not Important)	Succession Planning 2	Succession Planning 3	Succession Planning 4	Succession Planning 5 (Very Important)
Crisis Communication Training	Crisis Communication Training 1 (Not Important)	Crisis Communication Training 2	Crisis Communication Training 3	Crisis Communication Training 4	Crisis Communication Training 5 (Very Important)
HR Support - Including issues like minimizing COVID-19 situations in workplace	HR Support - Including issues like minimizing COVID-19 situations in workplace 1 (Not Important)	HR Support - Including issues like minimizing COVID-19 situations in workplace 2	HR Support - Including issues like minimizing COVID-19 situations in workplace 3	HR Support - Including issues like minimizing COVID-19 situations in workplace 4	HR Support - Including issues like minimizing COVID-19 situations in workplace 5 (Very Important)
Website Support	Website Support 1 (Not Important)	Website Support 2	Website Support 3	Website Support 4	Website Support 5 (Very Important)

UNDERSTANDING YOUR NEEDS

Question Title

* What would you say are the biggest challenges you face today as a retailer?

Question Title

* What are other possible challenges (excluding COVID-19 impact) that affect your business, on a scale of 1 to 5 (1 being DON'T Agree and 5 being STRONGLY agree), please rate them:

	1 (Don't Agree)	2	3	4	5 (Strongly Agree)
I find its getting harder every year to maintain fair margins	I find its getting harder every year to maintain fair margins 1 (Don't Agree)	I find its getting harder every year to maintain fair margins 2	I find its getting harder every year to maintain fair margins 3	I find its getting harder every year to maintain fair margins 4	I find its getting harder every year to maintain fair margins 5 (Strongly Agree)
I find that because suppliers are consolidating, there is less competition and my options are diminishing	I find that because suppliers are consolidating, there is less competition and my options are diminishing 1 (Don't Agree)	I find that because suppliers are consolidating, there is less competition and my options are diminishing 2	I find that because suppliers are consolidating, there is less competition and my options are diminishing 3	I find that because suppliers are consolidating, there is less competition and my options are diminishing 4	I find that because suppliers are consolidating, there is less competition and my options are diminishing 5 (Strongly Agree)
Farm size is increasing and with higher volumes, comes lower margins	Farm size is increasing and with higher volumes, comes lower margins 1 (Don't Agree)	Farm size is increasing and with higher volumes, comes lower margins 2	Farm size is increasing and with higher volumes, comes lower margins 3	Farm size is increasing and with higher volumes, comes lower margins 4	Farm size is increasing and with higher volumes, comes lower margins 5 (Strongly Agree)
Health, safety, environment regulations and reporting requirements are much more time-consuming than they used to be	Health, safety, environment regulations and reporting requirements are much more time-consuming than they used to be 1 (Don't Agree)	Health, safety, environment regulations and reporting requirements are much more time-consuming than they used to be 2	Health, safety, environment regulations and reporting requirements are much more time-consuming than they used to be 3	Health, safety, environment regulations and reporting requirements are much more time-consuming than they used to be 4	Health, safety, environment regulations and reporting requirements are much more time-consuming than they used to be 5 (Strongly Agree)
I'm concerned that with the increasing regulatory burden, the sustainability of my business is at risk	I'm concerned that with the increasing regulatory burden, the sustainability of my business is at risk 1 (Don't Agree)	I'm concerned that with the increasing regulatory burden, the sustainability of my business is at risk 2	I'm concerned that with the increasing regulatory burden, the sustainability of my business is at risk 3	I'm concerned that with the increasing regulatory burden, the sustainability of my business is at risk 4	I'm concerned that with the increasing regulatory burden, the sustainability of my business is at risk 5 (Strongly Agree)
I have difficulty finding qualified staff, training staff properly and keeping qualified staff from leaving	I have difficulty finding qualified staff, training staff properly and keeping qualified staff from leaving 1 (Don't Agree)	I have difficulty finding qualified staff, training staff properly and keeping qualified staff from leaving 2	I have difficulty finding qualified staff, training staff properly and keeping qualified staff from leaving 3	I have difficulty finding qualified staff, training staff properly and keeping qualified staff from leaving 4	I have difficulty finding qualified staff, training staff properly and keeping qualified staff from leaving 5 (Strongly Agree)
I find the quality of work life for me and my staff is harder to maintain	I find the quality of work life for me and my staff is harder to maintain 1 (Don't Agree)	I find the quality of work life for me and my staff is harder to maintain 2	I find the quality of work life for me and my staff is harder to maintain 3	I find the quality of work life for me and my staff is harder to maintain 4	I find the quality of work life for me and my staff is harder to maintain 5 (Strongly Agree)
It is a constant battle to stay current with the changes in all the technologies in agriculture production	It is a constant battle to stay current with the changes in all the technologies in agriculture production 1 (Don't Agree)	It is a constant battle to stay current with the changes in all the technologies in agriculture production 2	It is a constant battle to stay current with the changes in all the technologies in agriculture production 3	It is a constant battle to stay current with the changes in all the technologies in agriculture production 4	It is a constant battle to stay current with the changes in all the technologies in agriculture production 5 (Strongly Agree)
I feel our emergency and crisis preparedness, management and communications is not where it needs to be	I feel our emergency and crisis preparedness, management and communications is not where it needs to be 1 (Don't Agree)	I feel our emergency and crisis preparedness, management and communications is not where it needs to be 2	I feel our emergency and crisis preparedness, management and communications is not where it needs to be 3	I feel our emergency and crisis preparedness, management and communications is not where it needs to be 4	I feel our emergency and crisis preparedness, management and communications is not where it needs to be 5 (Strongly Agree)
I'm concerned with social economic influences disrupting the supply chain and ability to conduct business. eg. rail strikes and blockades	I'm concerned with social economic influences disrupting the supply chain and ability to conduct business. eg. rail strikes and blockades 1 (Don't Agree)	I'm concerned with social economic influences disrupting the supply chain and ability to conduct business. eg. rail strikes and blockades 2	I'm concerned with social economic influences disrupting the supply chain and ability to conduct business. eg. rail strikes and blockades 3	I'm concerned with social economic influences disrupting the supply chain and ability to conduct business. eg. rail strikes and blockades 4	I'm concerned with social economic influences disrupting the supply chain and ability to conduct business. eg. rail strikes and blockades 5 (Strongly Agree)
Shifting consumer trends may negatively impact business. eg. gmo vs. non-gmo, plant-based vs meat	Shifting consumer trends may negatively impact business. eg. gmo vs. non-gmo, plant-based vs meat 1 (Don't Agree)	Shifting consumer trends may negatively impact business. eg. gmo vs. non-gmo, plant-based vs meat 2	Shifting consumer trends may negatively impact business. eg. gmo vs. non-gmo, plant-based vs meat 3	Shifting consumer trends may negatively impact business. eg. gmo vs. non-gmo, plant-based vs meat 4	Shifting consumer trends may negatively impact business. eg. gmo vs. non-gmo, plant-based vs meat 5 (Strongly Agree)

Other Issues (please specify)

Question Title

* COVID-19 has impacted Canadian businesses in many ways, what have been the top 3 issues impacting your operation?

Issue 1:

Issue 2:

Issue 3:

Question Title

* With the challenges you've identified above, think about the support you get from your supplier partners, head office and other industry associations. In your opinion, are there any gaps or areas in which CAAR might help you in ways your supplier partners or head office currently don't?

Question Title

* Thank you for taking the time to complete the survey. By finishing up, if you could offer CAAR one single piece of advice about how to serve their members better, what would it be?

Question Title

* Please include your contact information below, leave blank if you wish to keep your survey results anonymous.

Name

Company

Address

Town/City

Province/State

Postal/ZIP Code

Email Address

Phone Number