Welcome!

ANCILE wants to make it easy for you to find the information and answers you are looking for. Please take a few minutes to let us know how we can improve your experience with our Intelligence Hub.

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* 1. How often do you visit the Intelligence Hub?

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* 2. When accessing the Intelligence Hub, what help content have you used? (check all that apply)

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* 3. How easy was it to find the help content you were looking for on the Intelligence Hub?

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* 4. Do you have any suggestions on how we could make help content easier to find? 

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* 5. Once you located the desired help content, how helpful was it?

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* 6. Do you have any suggestions on how we could make our content more helpful? Feel free to share specific examples.

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* 7. If you submit tickets on the Intelligence Hub, do you ever click the links to suggested articles that display when you enter your ticket text?

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* 8. Have the suggested article links in the ticket form ever solved your issue or answered your question?

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* 9. Have you ever used the Follow button to be notified of updates to an article, section, Community topic or question, or to save them for future reference under My Activities?

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* 10. What can we do to improve your experience using the Intelligence Hub?

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* 11. Can we contact you with follow-up questions, or to review future enhancements to our Intelligence Hub? If so, please provide your email address.

Thank you for taking time to complete this survey. We appreciate your business, and appreciate your feedback to help usĀ better serve you!

When you are finished, click the "Done" button below to submit this survey.

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