Welcome to Russell Township Annual Report Card 2018.

The objective of this survey is to evaluate the delivery of our services and our overall performance through the perception of our residents.
Thank you for participating. Your feedback is important.

* 1. Are you a resident of the Township of Russell?

* 2. Have you completed a Russell Township Annual Report Card before?

* 3. How satisfied are you with the services that the Municipality offers?

  Satisfied Neutral Unsatisfied I have no experience with this service
Activities & Programs
Animal Control
Building permits, inspection services for new construction, and renovations
Business Attraction, Support & Retention
Childcare (ages 0 - 13)
Enforcement of bylaws
Fire & Emergency Services
How Taxes are Spent
Marriage Licence &/or Lottery Applications
Online Services (Website & Social Media)
Public Consultation and Municipal Processes
Public Transportation (Transit System)
Recreational Facilities (Booking & Maintenance) 
Response-time to Calls & Emails
Road Maintenance (Roads & Sidewalks)
Site Plans
Snow Removal (Roads & Sidewalks)
Taxation & Other Payments (ease of payment methods)
Water & Sewer
Waste Removal (Garbage & Recycling)

* 4. Are you aware of the following municipal programs?

  Yes No
Adult Programs (Fitness, Swimming, Art, etc.)
Camps (Summer and March Break)
Cause for Paws Program (foundation to help injured animals)
Children's Programs (Art, Science, Activities, etc.)
Community Improvement Program (CIP)
Daycare Programs (ages 0 - 13)
E-Billing Program
New Frontiers (for individuals with disability)
Pre-authorization Payment Program
Recycling Program
Washable Diaper Grant Program

* 5. How would you rate your customer experience with each of the following departments?

  Satisfied Neutral Dissatisfied I have no experience with this department
Communications & Marketing
Economic Development
Fire Departments (Embrun & Russell)
Human Resources
Parks & Recreation
Public Safety & Enforcement Dept (Bylaw)
Public Works (Roads)
Public Utilities (Water & Sewer)
Waste & Recycling

* 6. What can we do to make our services even better?
(We appreciate getting your feedback and kindly refraining from derogatory comments.)

* 7. How strongly would you recommend moving to Russell Township?

0 (not at all)
i We adjusted the number you entered based on the slider’s scale.

* 8. Do you think our services have improved since the first survey in 2016?

* 9. How have you been made aware our Annual Report Card?

* 10. Grade the Municipality's overall performance

* 11. Which of the following apply to you and your use of the Sports Dome? (Check all that apply)

* 12. What kind of programming would you like to see at the Dome?