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Waco Convention Center Satisfaction Survey 2011-2012

5.Waco Convention Center Satisfaction Survey

To our valued clients: Please share your impressions to help us serve you better: If you received especially good service from specific staff members, we encourage you to share their names.

Click "Next" to get started with the survey. If you'd like to leave the survey at any time, just click "Exit this survey". Your answers will be saved.
1.Please rate our Waco Convention Center Sales Staff. Sales staff works with you to finalize your contract.
2.If applicable, please rate our Waco Convention Center Convention Services Staff. They work with clients after the contract is signed, and up to and through the event itself.
3.If applicable, please rate our Waco Convention Center Administrative Staff. They are responsible for answering the phone, billing, and working with walk-in clients.
4.If applicable, please rate the Operations Staff of the Waco Convention Center. They set up and tear down events, and help during the event itself.
5.If applicable, please rate the Waco Convention Center Catering/Concessions Staff. They provide food and beverages, bar service, and the mobile food cart called A La Cart.
6.Please rate the accuracy and completeness of your Waco Convention Center Contract and Confirmation Sheet, and billing after your event.
7.Please rate the accuracy of the setups of tables, chairs and equipment for your event at the Waco Convention Center.
8.Please rate the appearance and cleanliness of the Waco Convention Center.
9.Please tell us your overall rating of your experience at the Waco Convention Center.
10.Please tell us the one thing you liked best about your experience.
11.Please tell us the one thing we could do to improve our services.
12.Will you plan a future event in Waco? Also, if you received exceptional service from any staff members, please share their name(s) in the Comments.
13.Please tell us your event name and date so we may improve our services.