Introduction

Wellington Electricity is the Electricity Distribution Business that manages the poles, wires and equipment that provide electricity to approximately 420,000 people in the Wellington, Porirua, Lower Hutt and Upper Hutt areas.

Our goal is to provide a reliable service at an affordable cost. Cost and reliability go hand in hand, so by answering a few questions in this survey, we can understand what is important to you as an electricity consumer.
DISCLAIMER

Your participation in this survey is voluntary. You may refuse to take part in the research or exit the survey at any time. You are free to decline to answer any particular question you do not wish to answer for any reason.

At the end of the survey you will be asked if you are interested in participating in an additional interview (by phone, in person, or email). If you choose to provide contact information such as your phone number or email address, your survey responses may no longer be anonymous to the researcher. However, no names or identifying information would be included in any publications or presentations based on these data, and your responses to this survey will remain confidential.

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* 2. Would you be prepared to pay a bit more for your power if it meant fewer power cuts?

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* 3. Would you be prepared to pay $2 on top of your monthly electricity bill if it meant that the Wellington region was better prepared for a major natural disaster?

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* 4. Would you be prepared to have slightly more power cuts if it meant that your electricity bill was a bit cheaper?

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* 5. Would you be prepared to have more trees cut in your neighbourhood if it meant fewer power cuts (because trees can sometimes affect power lines)?

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* 6. Thinking back to the last power cut you had, how significant was the impact of this for you?

Thank you for taking the time to provide feedback. If you are open to hearing from us in the future to answer other questions about our service or would be willing to participate in any consultation programmes please provide a contact email address and phone number (optional).

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* 7. Name:

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* 8. Email:

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* 9. Contact Phone Number:

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