“WE CARE” is more than just a saying at MATC. It is a service excellence commitment each of us make to support a culture that is Welcoming, Engaging and empowering. Where employees are Compassionate, Accountable and Resourceful in order to Exceed customer expectations.

The word "employee" used in the survey is a generalization and can include any the following: faculty, administrator (Dean, VP, etc) and staff member of the college.

This survey should take less than 2 minutes to complete, and all responses are anonymous. We thank you for your time and input.

* 1. Please tell us who you are. (required answer)

* 2. Please tell us the TYPE of experience you had.

* 3. Please tell us the length of your experience.

* 6. The employee provided a welcoming environment.

* 7. The employee took the initiative to address the issue in order to have my needs met.

* 8. The employee was compassionate by showing respect, empathy and kindness.

* 9. The employee provided accurate, helpful and timely information.

* 10. Is there an employee you would like to recognize for service excellence? If so, please feel free to share their name(s) with us and why.

* 11. How would you rate your OVERALL experience at MATC? (required answer)

* 12. Additional comments

* 13. If you would like to be contacted, please share your information.

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