PRS External Stakeholder Survey 2025
1.
What is your
relationship with our agency
?
Please select all that apply
Community Partner
Collaborator
Contractor
Client / Service User
Participant On Training and/or Outreach Events
Previous Employee
Other (please specify)
2.
How did you first hear about Plumas Rural Services?
3.
Plumas Rural Services offers a wide range of services, that you may or may not be aware of.
Please select your
level of familiarity
with each program listed.
Very Familiar
Somewhat Familiar
Not Familiar
A.L.I.V.E. Program - (Training & Support for Adults Living with Disabilities)
Very Familiar
Somewhat Familiar
Not Familiar
Anger Management
Very Familiar
Somewhat Familiar
Not Familiar
Batterer's Intervention
Very Familiar
Somewhat Familiar
Not Familiar
Child Care Payment Program (CCPP)
Very Familiar
Somewhat Familiar
Not Familiar
Child Care Resource & Referral (CCRR)
Very Familiar
Somewhat Familiar
Not Familiar
Disaster Case Management
Very Familiar
Somewhat Familiar
Not Familiar
Dixie Fire Resource Center
Very Familiar
Somewhat Familiar
Not Familiar
Domestic Violence Services
Very Familiar
Somewhat Familiar
Not Familiar
Early Start Family Resource Center
Very Familiar
Somewhat Familiar
Not Familiar
Family Empowerment Center
Very Familiar
Somewhat Familiar
Not Familiar
Grief Recovery
Very Familiar
Somewhat Familiar
Not Familiar
4.
Please continue to select your
level of familiarity
with each program listed.
Very Familiar
Somewhat Familiar
Not Familiar
In-Home Respite Services
Very Familiar
Somewhat Familiar
Not Familiar
Mental Health Awareness Training (Mental Health First Aid, ASIST Suicide Interventions Skills, etc.)
Very Familiar
Somewhat Familiar
Not Familiar
Mindful Living Services
Very Familiar
Somewhat Familiar
Not Familiar
Nature Made
Very Familiar
Somewhat Familiar
Not Familiar
Parenting Classes
Very Familiar
Somewhat Familiar
Not Familiar
Plumas STARS
Very Familiar
Somewhat Familiar
Not Familiar
Plumas Transit Systems
Very Familiar
Somewhat Familiar
Not Familiar
Training & Development (Personal and Professional)
Very Familiar
Somewhat Familiar
Not Familiar
Trauma Recovery & Education
Very Familiar
Somewhat Familiar
Not Familiar
Visions (formerly Girls Rite)
Very Familiar
Somewhat Familiar
Not Familiar
WIC (Women, Infants & Children)
Very Familiar
Somewhat Familiar
Not Familiar
5.
As a
COMMUNITY PARTNER or COLLABORATOR
Please select the programs you have engaged with personally.
Not Applicable - I'm not a community partner or collaborator
A.L.I.V.E. Program - (Training & Support for Adults Living with Disabilities)
Anger Management
Batterer's Intervention
Child Care Payment Program (CCPP)
Child Care Resource & Referral (CCRR)
Disaster Case Management
Dixie Fire Resource Center
Domestic Violence Services
Early Start Family Resource Center
Family Empowerment Center
Grief Recovery
In-Home Respite Services
Mental Health Awareness Training (Mental Health First Aid, ASIST Suicide Interventions Skills, etc.)
Mindful Living Services
Nature Made
Plumas STARS
Plumas Transit Systems
Training & Development (Personal and Professional)
Trauma Recovery & Education
Visions (formerly Girls Rite)
WIC (Women, Infants & Children)
NONE OF THE ABOVE
Other (please specify)
6.
As a
CLIENT, SERVICE USER OR PARTICIPANT ON TRAINING/OUTREACH EVENT,
Please select the programs you have engaged with personally.
Not Applicable - I'm not a client, service user or participant
A.L.I.V.E. Program - (Training & Support for Adults Living with Disabilities)
Anger Management
Batterer's Intervention
Child Care Payment Program (CCPP)
Child Care Resource & Referral (CCRR)
Disaster Case Management
Dixie Fire Resource Center
Domestic Violence Services
Early Start Family Resource Center
Family Empowerment Center
Grief Recovery
In-Home Respite Services
Mental Health Awareness Training (Mental Health First Aid, ASIST Suicide Interventions Skills, etc.)
Mindful Living Services
Nature Made
Plumas STARS
Plumas Transit Systems
Training & Development (Personal and Professional)
Trauma Recovery & Education
Visions (formerly Girls Rite)
WIC (Women, Infants & Children)
NONE OF THE ABOVE
Other (please specify)
7.
How do you normally access information about our services?
Emails from PRS Staff
Newsletter (PRS Monthly)
Printed Materials - Flyers, brochures, etc.
Social Media
Website
Word of Mouth - Referrals from other service providers or clients
Other (please specify)
8.
How would you rate your overall experience interacting with our agency?
1 star
2 stars
3 stars
4 stars
5 stars
9.
Please provide your perspective of interaction with PRS, by rating us in the following areas.
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
Acting with Integrity & Transparency
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
Communication
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
Collaboration with Community Partners
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
Cultural Responsiveness
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
Ease of Access to Services
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
Ease of Access to Referral Information
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
Ease of Navigating the PRS Website
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
Innovation and Creativity to Meet the Needs of Clients and/or Community
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
Supportive and Compassionate Service
Poor
Below Average
Average
Above Average
Outstanding
N/A - Not Applicable
If Any Ratings are 'Poor' or 'Outstanding' - please explain, we value your feedback
10.
How likely are you to recommend our agency to others?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
If you answered 'Very Likely' or 'Very Unlikely', please explain, we value your feedback.
11.
Do you have any additional comments or suggestions for us?
