Please keep in mind the information that you provide during this survey is CONFIDENTIAL. Please be aware that your opinion and responses are very important to help improve the program. Thank you.

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* 1. The participant has developed a stronger sense of responsibility since training at Goodwill.

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* 2. I am aware of the programs and services that Goodwill offers.

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* 3. The participant is prepared for education, training and employment opportunities.

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* 4. The participant has gained resources through community involvement with Goodwill.

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* 5. Communication with families occurs in an open and respectful manner.

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* 6. I am aware of the participant's vocational and personal goals.

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* 7. Goodwill staff has helped the participant learn how to manage his/her time.

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* 8. Employees at Goodwill treat the program participants with respect.

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* 9. The staff at Goodwill has a positive impact on the participant's conduct and behavior.

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* 10. Overall, I am satisfied with the program at Goodwill.

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* 11. How likely are you to refer others to Goodwill for youth services?

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Please rate on a scale of 1 to 10, with 10 being the most likely to refer others.

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* 12. Please add any additional comments about your experience with Goodwill.

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