As government restrictions start to be lifted, plans are being made for workers to return to workplaces and offices across the country.

Westpac workers led the way during the COVID-19 pandemic, to secure vital health and safety protections as well as special paid leave. As plans are now made for workers to return to work, it is vital we hear from you on the key issues: what does returning to work look like, is working from home going to be the new normal, what’s the impact on targets, and how do you ensure your workplace health and safety?

The survey is completely confidential with names and contact details only being collected to help the Finance Sector Union to communicate with and work with you to make WBC a fair and safe workplace.

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* 1. About you...

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* 4. Are you a member of the FSU?

Working from home (WFH)

Approximately 22,000 Westpac Group workers transitioned to WFH as a result of the COVID-19 pandemic. Share your experience with us on work from home arrangements, including if you would like them to continue.

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* 5. Are you currently working from home?

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* 6. Did you work from home prior to the COVID-19 pandemic?

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* 7. As restrictions are lifted in relation to COVID-19, and plans are made for staff to return to office/workplaces, are you interested in exploring options to continue to work from home?

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* 8. What makes working from home successful for you?

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* 9. Do you have any concerns about returning to your usual place of work?

Targets and workloads

Westpac workers led the way in campaigning for targets to be suspended during the COVID-19 pandemic, not just in Westpac but across the industry. On 1 April, Westpac announced that performance goals, measures and targets for customer facing roles in Consumer Bank would be suspended, with a review of these arrangements to be conducted at the end of June.

This is where you get to tell us what is really happening.

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* 10. What’s happening with your performance goals, measures and targets?

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* 11. Should sales targets, and performance goals continue to be suspended beyond June?

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* 12. What has happened to your workloads during the COVID-19 pandemic?

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* 13. Have you been asked to do work you don’t usually do as a result of COVID-19?

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* 14. Is this work something you would be interested in pursuing?

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* 15. Was training provided to do this work?

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* 16. Do you believe the nature of your work will change post COVID-19?

Annual Leave

FSU has received reports that staff are being encouraged to take annual leave prior to 30 September. Taking annual leave is important, however the Westpac Group Enterprise Agreement 2019 does not state you need to take leave prior to 30 September. Tell us what is happening in your workplace.

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* 17. Have you been requested to take annual leave prior to 30 September?

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* 18. Do you want to take leave in the current COVID-19 environment?

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* 19. Do you have concerns about your ability to take annual leave, ie process, workloads etc

Workplace Health and Safety

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* 20. How satisfied are you with Westpac’s response to COVID-19?

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* 21. Is the Personal Protective Equipment (PPE) supplied by Westpac adequate?

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* 22. Do you believe there needs to be new standards and controls specific to the finance industry put in place to protect your health and safety at work in relation to pandemic events?

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* 23. If there is anything else you'd like to share with the FSU please use this space

Thanks for taking the time to share your feedback with us, don’t forget to share this survey with your workmates.

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