WBB OBD Survey

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* 1. MSISDN

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* 2. Do you use WBB/BYOD before and are you still using

Yes

No

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* 3. May I know why don’t you renew the plan

Price

Network

Use other competitor brand (wifi or fiber)
Mytel
Telenor
Ooredoo
5BB
Myanmar Net
Other

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* 4. What kind of internet plan that you’re currently using at home and work

Fiber

mobile data

wifi

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* 5. Which price do you last recharged and which plan of wbb?

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* 6. What changes do you want to see in WBB/BYOD so that you will renew the plan again

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* 7. - Any other suggestions for WBB

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* 8. Call Status