Quaboag Region Business Survey Question Title * 1. Name of Business Question Title * 2. Business Location Question Title * 3. What is the Business Sector that best describes your business. Banking, Insurance, Real Estate and Financial Services Distribution and Warehousing Education Healthcare Hospitality and Tourism (including culinary) Human Service Information Technology Manufacturing Retail Governmental (Agency, Municipality, etc) Energy sector 3-D (EDM) printing Media (sound & camera) Other (please specify) Question Title * 4. Which category best describes the primary market of your business? Your local town or village Quaboag Region (the 15 towns of the Quaboag Region are Brimfield, Belchertown, Brookfield, East Brookfield, Hardwick, Holland, Monson, North Brookfield, New Braintree, Palmer, Spencer, Wales, Ware, Warren and West Brookfield.) Western & Central Massachusetts Massachusetts and New England National International All Question Title * 5. What is your current number of employees? 1 2 to 5 6 to 10 11 to 25 26 to 50 51 to 100 101 – 250 Over 250 Question Title * 6. Do you intend to expand your business in the next 3 years to a new or larger location? Yes No Don’t know Question Title * 7. Do you intend to expand your business in the next 3 years and purchase new equipment?? Yes No Don’t know Question Title * 8. Do you intend to expand your business in the next 3 years with new hires? Yes No Don’t know Question Title * 9. Do you need interns, apprentices and/or coop positions? Yes No Don’t know Question Title * 10. At present what are the primary obstacles to your growth? Please rank the top 3. Access to Capital Competition Inadequate facilities Location Lack of qualified applicants for open or proposed jobs (workforce development) Lack of skills of current employees (incumbent worker training) Permitting Other (please specify) Question Title * 11. If you have difficulty in finding and hiring qualified applicants, what are the primary difficulties? Please rank the top 3. Basic English and Math skills Lack of a college or advanced degree Lack of a high school diploma or equivalency Lack of relevant work experience Lack of workplace readiness skills (e.g. appropriate dress, arrive on time, etc) Lack of job specific skills Personal Issues (Transportation, childcare, etc.) Too few applicants Other (please specify) Question Title * 12. If you desire to increase the skills of your current employees, what are the main areas in which education or training are needed? Check all that apply. College or Advanced Degree Communication and Teamwork Customer Service and/or Sales Job specific training (e.g operation of equipment or use of new software, etc) Project Management Required Certifications (e.g. ServSafe, OSHA 10, CEUs, etc) Other (please specify) Question Title * 13. ) Do you provide tuition reimbursement, release time and/or other forms of financial support for work-related training/education for your employees? Yes No Dont Know Question Title * 14. Please identify the primary type of training delivery you would want for your employees. In person with an instructor Computer/internet- based only Computer/internet based with an instructor Other (please specify) Question Title * 15. If education and training programs that your employees need are available in the Quaboag Region, computer based or online, would you encourage employees to participate and would you support the effort? Yes No Dont know Done