RSA Archer Solutions and Use Case Documentation Survey

We are gathering information from our customers about the RSA Archer Solutions and Use Case documentation. This will help us focus on making the right improvements to our documentation. Your responses are completely anonymous.

Any and all feedback is greatly appreciated!

Question Title

* 1. What is your RSA Archer role?

Question Title

* 2. Where do you look for answers to your RSA Archer questions? Select all that apply.

RSA Link

RSA Archer Online Documentation

Google

RSA Representative

RSA Technical Support

Other (please specify)

Question Title

* 3. What currently available RSA Archer Online Documentation content do you use? Select all that apply.

Use Case Swimlanes that detail end-to-end usage.

Use Case architecture diagrams that show the relationship between applications.

User Task Topics. These topics give a brief overview of the task, provide the steps to complete the task, and any important information related to the task.

Overview topics that include a link to the use case Data Sheet, related use cases in other areas, and additional resources.

Design topics that include the use cases applications, personas/access roles, dashboards, data feeds, and any other information about the design of the use case.

Installation instructions: installation task overview, package install steps, and post-install clean up.

Release Notes that detail new features and changes in RSA Archer for each release, as well any known and fixed issues.

RSA Archer Solutions and Use Case Documentation Survey

Question Title

* 1. What is your RSA Archer role?

Question Title

* 2. Where do you look for answers to your RSA Archer questions? Select all that apply.

Question Title

* 3. What currently available RSA Archer Online Documentation content do you use? Select all that apply.

Question Title

* 4. Of the RSA Archer Online Documentation content that you currently use, rank the 3 you use most frequently.

Question Title

* 5. Overall, how satisfied are you with the level of detail in the RSA Archer Use Case documentation?

Question Title

* 6. Additional feedback?