Customer Survey

1. LUCAS Customer Survey

By completing this one page survey, you provide Lakehead University Centre for Analytical Services (LUCAS) with information that will help us provide better future service.

Question Title

1. Which lab did you purchase analytical services from?

ATRC: Aquatic Toxicology Research Centre

BLEB: Biotechnology Laboratory for Enzymes and Bioproducts

BURL: Biomass Utilization Research Laboratory

LUARS: Agricultural Research Station

LUEL: Lakehead University Environmental Laboratory

LUFTRL: Fire Testing and Research Laboratory

LUGDC: Geospatial Data Centre

LUIL: Lakehead University Instrumentation Laboratory

LUMARS: Lakehead University Molecular Archaeochemistry and Residue Services

LUMCS: Lakehead University Material Characterization Services

LUMINX: Mineralogical & Experimental Laboratory

LUWSTL: Wood Sciences Testing Laboratory

PDNA: Paleo DNA Laboratory

Other (please specify)

Question Title

2. What service or test did you purchase?

Question Title

3. How well do you feel LUCAS has met your analytical needs?

Very well

Well

Undecided

Poorly

Very poorly

Question Title

4. Did you receive your analytical test result within the time you expected?

Yes

Not sure

Question Title

5. Tell us the ease or difficulty you experienced when reviewing the laboratory results. I found the results...

very easy to understand.

easy to understand.

not easy, nor difficult to understand.

difficult to understand.

very difficult to understand.

Customer Survey

1. LUCAS Customer Survey

Question Title

1. Which lab did you purchase analytical services from?

Question Title

2. What service or test did you purchase?

Question Title

3. How well do you feel LUCAS has met your analytical needs?

Question Title

4. Did you receive your analytical test result within the time you expected?

Question Title

5. Tell us the ease or difficulty you experienced when reviewing the laboratory results. I found the results...

Question Title

6. Is there anything else you would like to share with us?

Question Title

7. Your email address (optional).

Question Title

8. Your name (optional).

Question Title

9. Your company (optional).

Question Title

* 1. Which lab did you purchase analytical services from?

Question Title

* 2. What service or test did you purchase?

Question Title

* 3. How well do you feel LUCAS has met your analytical needs?

Question Title

* 4. Did you receive your analytical test result within the time you expected?

Question Title

* 5. Tell us the ease or difficulty you experienced when reviewing the laboratory results. I found the results...

Question Title

* 6. Is there anything else you would like to share with us?

Question Title

* 7. Your email address (optional).

Question Title

* 8. Your name (optional).

Question Title

* 9. Your company (optional).

1. Which lab did you purchase analytical services from?

2. What service or test did you purchase?

3. How well do you feel LUCAS has met your analytical needs?

4. Did you receive your analytical test result within the time you expected?

5. Tell us the ease or difficulty you experienced when reviewing the laboratory results. I found the results...

6. Is there anything else you would like to share with us?

7. Your email address (optional).

8. Your name (optional).

9. Your company (optional).