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* 1. How do you currently access the internet?  (Please check your primary source of internet services)

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* 2. How do you currently access TV? (Please circle your primary source of TV services)

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* 3. If you are currently paying for services, who are your providers?

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* 4. If you pay for these services in a bundle, please indicate what is included in the bundle.

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* 5. How much do you pay for your services?

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* 6. If you know how many megabytes per second (Mbps) you get for that price, please specify. 

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* 7. What other companies provide services in your area for...

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* 8. On a scale from 1 to 5, with 5 being the most satisfied, how satisfied are you with your current internet service provider with respect to:

  Least satisfied Neutral Most satisfied
Speed of service
Price of service
Reliability of service
Customer service
Overall performance

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* 9. On a scale of 1 to 5, with 5 being the most likely, how likely would you be to change to a reliable, faster, lower-cost community-owned internet service provider?

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* 10. What are your reservations, if any, about changing internet or TV service providers?

0 of 10 answered
 

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