Freight Matching Survey

This survey will be asking you about your experience using digital Loadboards for freight matching operations. And will also ask how comfortable you are with sharing your freight/capacity information with full transparency in an exchange platform where you can access broader set of freight matching services.

Question Title

* 1. Which of the following best describes your business?

We are a Shipper/Manufacturer

We are mainly a Broker/3PL Logistics provider

We are a Carrier

We are a technology platform

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* 2. Which TMS application do you use for your business?

Oracle

SAP Mercury Gate

Camelot/Excalibur

Trimble

Descartes

Other (please specify)

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* 3. How do you conduct your freight (or capacity) matching operations today?

Insourcing – Work with contracted carrier network, or own fleet

Outsourcing – spot pricing, or via brokers

3PL – Work with transporters, and/or logistics providers

Loadboards – post in one or more marketplace platforms such as DAT, 123Loadboard, Convoy, Truckstop,

Other (please specify)

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* 4. How often do you have no-shows or cancellations?

Less than 20% of the time

20-40% of the time

40-60% of the time

More than 60% of the time

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* 5. What % of your total freight volume in the past 12 months was transported on backhauls (return trips)?

Less than 20%

20-40%

40-60%

More than 60% of freight

When freight is matched with a truck, the listing continues to remain active in many channels online, but can no longer be actively matched – causing confusion, delays, and rejections. The same thing happens when an available truck is posted in multiple platforms without the latest status updated to it. Such listings are called “Ghost or Phantom data”

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* 6. How frequently have you been impacted by “ghost data” over the past 12 months?

	0 to 2 times	3 to 5 times	6 to 10 times	More than 10 times
On a LIGHTLY IMPACTED day	On a LIGHTLY IMPACTED day 0 to 2 times	On a LIGHTLY IMPACTED day 3 to 5 times	On a LIGHTLY IMPACTED day 6 to 10 times	On a LIGHTLY IMPACTED day More than 10 times
On a MODERATELY IMPACTED day	On a MODERATELY IMPACTED day 0 to 2 times	On a MODERATELY IMPACTED day 3 to 5 times	On a MODERATELY IMPACTED day 6 to 10 times	On a MODERATELY IMPACTED day More than 10 times
On the WORST day you remember	On the WORST day you remember 0 to 2 times	On the WORST day you remember 3 to 5 times	On the WORST day you remember 6 to 10 times	On the WORST day you remember More than 10 times

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* 7. Are you satisfied with the transparency in information when you receive a quote/tender today? (Break down of rates, broker fees, payment processing fees, rate comparison, contact details of 3rd party carrier, insurance, lead time for quote, etc.)

Yes