1.Overall, are you satisfied or dissatisfied with our service?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

2.How would you rate the quality of the product?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

3.Did our staff meet your expectations in terms of expertise and professionalism?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

4.How friendly were the staff at our salon?

Extremely friendly

Very friendly

Somewhat friendly

Not so friendly

Not at all friendly

5.Did they actively listen to your preferences and address your concerns?

Yes

No

Other (please specify)

6.How easy or difficult was it to schedule your appointment at a time that was convenient for you?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

7.Were you seen promptly at your scheduled time?

Yes

No

Other (please specify)

8.Were you provided with clear information about the services offered and their prices?

Yes

No

Other (please specify)

9.Did the staff explain the process and aftercare instructions for your treatments?

Yes

No

Other (please specify)

10.Is there anything specific we could do to enhance your experience with us?

Yes

No

Other (please specify)